Business Details
About
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Welcome to Sentinel Storage - Mission, we are conveniently located at 33433 N Railway Ave. We provide safe and convenient storage solutions in Mission and across Canada. In addition to moving and packing supplies, we offer safe and secure Mission heated storage units, drive up storage, and auto storage solutions. At Sentinel Storage, we believe in the importance of supporting the local community, and enthusiastically sponsor various organizations and charities.
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Location
Hours
Reviews
4.7
684 reviews
5 stars
601
4 stars
42
3 stars8
2 stars6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Riya and Kiran, received high praise for their friendly, helpful, and professional service.
Facility Condition
The storage facility is consistently described as clean, well-maintained, and secure.
Pricing
Customers appreciate the reasonable pricing and value for the services provided.
Concerns
Some customers expressed dissatisfaction with the company's policies regarding fees and payment arrangements.
- NUNorman UtasNov 24, 20255.0As always fast and courteous service. I recommend Sentinel Storage Mission
- FFForrest FaustNov 11, 20251.0Sentinel Storage in Mission, BC is operating on predatory, owner-friendly policies that punish customers even when they try to pay. I tried multiple times to make payment arrangements well before the 45-day lien window. They flat-out refused any partial payments, forcing the account into deeper delinquency. When I paid in full on Day 45—the deadline they themselves confirmed—they still charged me a “lien fee” equal to a full month’s rent. Their own user agreement says lien actions apply AFTER 45 days, yet they charged the fee ON Day 45. No lien services were performed, and they refuse to itemize what that charge represents. Their contract is extremely one-sided: • No partial payments allowed • “Lien fee” = 1 month rent, automatic • Fee is non-reversible even when wrongly applied • They can arbitrarily increase rates at any time This isn’t customer service—it’s a system designed to profit from hardship. Storage customers are often already struggling; Sentinel exploits that. I strongly recommend avoiding Sentinel Storage.
- CDChristina DNov 5, 20255.0Clean very well maintained
- PBPreet BrarOct 27, 20255.0Got a very good service from kiran today finding a good size for storing motorbike highly recommended to all others to visit and rent with them
- PDPeter J DayOct 25, 20255.0Some may say storage is just all the same right? Not necessarily! People make the difference. My experience involved Riya at Sentinel Storage in Mission. I had a challenging request for her and she served me beyond my expectation! I am indeed a very satisfied customer of Sentinel Storage- Mission. I recommend to anyone in the area looking to use this service. Thank you again!
Frequently Asked Questions About Sentinel Storage - Mission
What types of storage units does Sentinel Storage - Mission offer?
Sentinel Storage - Mission offers heated storage units, drive up storage units, boat storage, RV storage, climate controlled storage units, vehicle storage, interior units, and interior heated units.
Where is Sentinel Storage - Mission located?
Sentinel Storage - Mission is located at 33433 N Railway Ave, Mission, BC, V2V 4P8, Canada.
What are the operating hours of Sentinel Storage - Mission?
Sentinel Storage - Mission is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 5:00 PM, and Sunday from 6:00 AM to 3:00 PM.
Does Sentinel Storage - Mission provide any moving or packing services?
Yes, they offer concierge moving services, free move-in van, dollies & moving carts, and sell moving and packing supplies.
What payment options are accepted at Sentinel Storage - Mission?
Sentinel Storage - Mission accepts American Express, check, invoice, Mastercard, and Visa as payment options.
Does Sentinel Storage - Mission offer any special security features?
Yes, the facility offers video surveillance, alarm monitoring, and is a gated facility to ensure security.
What languages are supported at Sentinel Storage - Mission?
They support English and French languages.
How can I contact Sentinel Storage - Mission for reservations?
You can contact them via email at reservations@storagevaultcanada.com or call +1 604-670-5306.
What nearby car dealerships are close to Sentinel Storage - Mission?
Nearby car dealerships include Fleetwing Cars, JJJEEPs, Auto First Nation Finance, Pioneer Chrysler Jeep, Ram Trucks Canada, Pioneer Auto Group, Maxwell Motors Auto Sales, and Dodge Canada. You can visit these dealerships when accessing Sentinel Storage for vehicle storage needs or automotive services.
Are there dining options near Sentinel Storage - Mission?
Yes, nearby restaurants include Outlaws Smokehouse, Mission Station Grill, Eleni's Restaurant, Tim Hortons, and U & I Thai Restaurant—perfect for grabbing a meal before or after visiting the storage facility.
Is there a convenient fuel station near Sentinel Storage - Mission?
Petro-Canada is a nearby gas station offering fuel, a convenience store, and a car wash, useful if you need to refuel or clean your vehicle during your storage visit.