Brand Certified
The Brick
4.5(3556 reviews)
Certified by The Brick • Mar 01, 2026
Business Details
20020 Willowbrook Dr, Langley, BC
V2Y2T4, Canada
Certified by The Brick • Mar 01, 2026
(604) 539-3900
Certified by The Brick • Mar 01, 2026
http://www.thebrick.com
Certified by The Brick • Mar 01, 2026
About
Certified by The Brick • Mar 01, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 01, 2026
Hours
Certified by The Brick • Mar 01, 2026
Reviews
4.5
3,556 reviews
5 stars
2,873
4 stars
187
3 stars
90
2 stars43
1 star
363
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of associates like Lucky, Zara, and Pyar.
Product Quality
There were mixed reviews regarding product quality, with some customers expressing dissatisfaction over defective items and poor warranty service.
Delivery Experience
Delivery experiences were generally positive, with customers appreciating timely and professional service, although there were some complaints about delays.
Sales Pressure
Customers appreciated the low-pressure sales environment, noting that staff were not pushy and allowed them to make decisions comfortably.
- JDJagdip Dhanoya5 days ago1.0I purchased a sectional, coffee table, love seat and a glider from the Brick almost a year ago. The glider started squeaking and shaking within 4 months of purchase. I had bought it for my nursery to rock my baby. It was unusable from the time my baby was 3 months old as it distributed him more than soothed him due to the loud noise it was making. I called the brick warranty, it took them a month to send someone to see what was wrong with it. They then ordered the whole bottom assembly as it was defective. The timeline was for the part to arrive the third week January on 2026, yes that's right, it took that long! And guess what, the part didn't show up until February, so a few weeks ago. To top it off, they couldn't book us for the repair until the first week of March. So, the glider I bought for my nursery was unusable from the time my son was 3 months old till now because it's still not fixed and to top it off, it scratched my floor causing thousands of dollars of damage. When I asked the brick about the damage to my floors, Maneet kindly told me that it is not their problem. Love the classy service and excellent time frame for repair (yes, I'm being sarcastic). My son is a week away from being 10 month old, so buyers beware, if the furniture is for you nursery, find a better store!!!!!
- AHAlice HernandezFeb 24, 20265.0Our sales person was Zahra Sadatr and she was wonderful. Totally helpful not pushy. It was not stressful actually had a few laughs as well. Bought much more than intended, only because of my husband! 😄He kept adding more items! Lol The picture of our student laying down on the floor in front of our new TV checking out how big it is! Lol so hilarious 😂 The last picture is after we got it mounted on the wall!
- KVKunal VyasFeb 23, 20265.0I recently purchased a mattress from The Brick Langley, and Zara helped me throughout the process. From start to finish, she was professional, patient, and genuinely attentive to my needs. Zara took the time to understand what I was looking for in terms of comfort, support, and budget, and explained the different mattress options clearly without overwhelming or pressuring me. Her knowledge made it much easier to compare choices, and she helped me find the perfect mattress for my home. What really stood out was her friendly attitude and honest guidance - she made the whole experience smooth and stress-free. Thanks to Zara’s excellent service, I left feeling confident about my purchase. I’d absolutely recommend visiting The Brick Langley and asking for Zara if you’re in the market for a mattress or furniture.
- OOOlga OlgaFeb 22, 20261.0HORRIBLE QUALITY, DEFECTIVE furniture. If you want to regret the money you spent, then you should go to "The Brick". After less than a month of use, the sofa broke and the store refused to take the item back and did not want to repair it. The seller was also dishonest when he recommended a sofa that they couldn't lift into our apartment.I really regretted that I came to this store and about the experience I had in this store. As a result, I bought an expensive, defective sofa that does not bring me any pleasure from the purchase. I wouldn't recommend it to anyone and I'll never go back to the Brick.
- JSJas “JKC” SFeb 14, 20261.0This is by far the worst brick location! They sold us a recliner on boxing day, convinced us to buy additional products for this chair. Made a deal with us so we don't go anywhere else. Then they were 3 weeks late on the delivery and once we got the product we found out that all the additional stuff they sold to us wasn't for this chair. We tried to get it refunded and they couldn't do anything for us. Instead they wanted the products back for the same price we paid for everything. Most frustrating experience eve and their customer service is one of the worst. Definitely would not recommend shopping at this store!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Please check the Satisfaction Guarantee page on our website for complete details.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price within 30 days of pickup or delivery, The Brick will refund the difference, subject to conditions. See our Price Guarantee page for full details.
Can I cancel my order and get a refund?
Yes, orders can be cancelled and refunded prior to delivery or pickup at any Brick location. Refund method matches the original payment, with some exceptions. Deposits on special orders are non-refundable.
What payment methods does The Brick accept?
The Brick accepts American Express, cash, financing, Mastercard, and Visa for payments.
What are The Brick's usual store hours?
Monday to Friday, The Brick is open from 10:00 AM to 9:00 PM; Saturdays 10:00 AM to 7:00 PM; Sundays 11:00 AM to 6:00 PM.
Does The Brick provide delivery and curbside pickup?
Yes, The Brick offers delivery, no-contact delivery, and curbside pickup services.
Where is The Brick located in Langley?
The Brick is located at 20020 Willowbrook Dr, Suite 400, Langley, BC, V2Y2T4, Canada.
Which brands are available at The Brick?
The Brick carries brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and many more.
What nearby stores can I visit alongside shopping at The Brick?
You can shop at nearby stores such as Staples for office supplies, Leon's Furniture for additional furniture options, and Indigo Langley for books and gifts, all located close to The Brick in Langley.
Where can I grab a meal or coffee near The Brick?
Nearby dining options include MR MIKES Steakhouse Casual, Tim Hortons for coffee, Browns Socialhouse, Delphi Brunch Cafe, and sushi restaurants like Sushico and Sushi California - Langley, perfect for a meal before or after your visit to The Brick.
Are there fitness centers near The Brick for a quick workout?
Yes, F45 Training North Langley and F45 Training are nearby gyms where you can enjoy a workout if you're visiting the area around The Brick.
Brand Certified Facts from The Brick
The Brick partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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