Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Disappointing visit to Bricks. Staff said they would help us but kept prioritizing other customers and didn’t follow through. They were busy talking and packing up instead of assisting. When we raised it, the response was unprofessional. Would not recommend based on this experience.i felt like it was racism. I never recommended anyone to go in this particular store until and unless you don’t belong to their community.
SS
Sugu
2 days ago
1.0
Really poor experience at Bricks. We were left waiting while staff chatted and helped others who came after us. Even when we tried to get their attention, we were ignored. On our way out, a staff member was rude and dismissive. Not a good experience at all.
UW
ujjwal wadhawan
2 days ago
1.0
Very disappointing experience at Bricks. We were told we’d be helped, but staff kept serving people who arrived after us. They seemed more focused on talking to each other and packing up than helping us. When I spoke to a staff member while leaving, his behavior was dismissive. Poor customer service overall.
LC
Louise Carter
Apr 24, 2026
5.0
Ordered a new bed, they said they would be here on Friday ( today) , I was just waking up and they called to say they had some canceled calls and they were on their way to me .. they were wonderful, took them less than a half hour to finish... I can't wait to get the bed made for tonight..
TS
TIm Shilson
Apr 22, 2026
5.0
Started in the store. Good service from the sales lady. She was very helpful and easy to talk with. Delivery guys were great as well. Showed up when they said (nice and early), brought the recliner in, set it up and were done in under 15 minutes. Thank you
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Visit the Satisfaction Guarantee page on their website for detailed information.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of your purchase, The Brick will refund the difference. Some conditions apply.
Can I cancel my order and receive a refund?
Yes, orders can be cancelled and refunded at any time before delivery or pickup, either online or in-store. Refunds are issued to the original payment method.
How can I add an extended warranty to my purchase?
Extended warranties can be added during checkout online or in-store, or within 30 days of receiving the product by visiting a Brick store.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services to most areas.
What are the store hours for The Brick in Langford?
Monday to Friday, 10:00 to 21:00; Saturday, 10:00 to 19:00; Sunday, 11:00 to 18:00. Holiday hours may vary.
Where is The Brick located in Langford?
The Brick is located at 2945 Jacklin Rd, Langford, BC V9B 4E3, Canada.
What payment methods does The Brick accept?
They accept American Express, cash, financing, Mastercard, and Visa.
What fitness centers are near The Brick in Langford?
Nearby fitness options include Club Phoenix, Jumping Fitness Victoria, Knock Out Fitness BC, Yoga Lab Westshore, and TFA Westshore, which customers can visit before or after shopping.
Are there any shopping centers near The Brick that customers might visit?
Westshore Town Centre and HomeSense are nearby shopping centers, offering additional retail options for customers visiting The Brick.
Can customers find automotive services near The Brick?
Yes, Langford Parkway Automotive & Transmission and Great Canadian Oil Change are nearby automotive service providers.
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