SiteOne carries a wide range of products for landscape and golf professionals, including irrigation supply, outdoor lighting, fertilizer and seed, herbicides, pest control, turf products, erosion control, and much more. We also carry LESCO products, including sprayers, spreaders, and turf supplies. Visit your local branch today.
Frequently Asked Questions About SiteOne Landscape Supply
How do I create an online account?
To create an online account, complete the Request an Account form in the top right corner of the screen. You'll need your SiteOne customer number. If you are not currently a SiteOne customer and would like to become one, please contact us by calling 1-800-SITEONE (1-800-748-3663).
Are all of your products available online?
Yes, the majority of our products are online. If you are looking for an item and cannot find it, you can add a note on your order when you check out or contact us.
What do I do if I cannot find what I'm looking for?
Please contact your local branch. If you are placing an order with other items, you can include a message to the branch with your order.
How do I place an order?
To place an order online, log-in, confirm your selected branch, and then add products to your cart. Once you have added items to your cart, then move to checkout. You may place an order for pickup or delivery.
I placed an order and would like to know the status.
You can see order status on the Open Orders and the Order History pages in the Account Dashboard. This will include all orders, not just those placed online. For more details on a pending order, please contact your selected branch.
How does the Buy Online, Pick Up in Branch process work?
When ordering online, select a SiteOne branch location for Pick Up. You’ll get an Order Confirmation email acknowledging receipt of your order, and an Order Ready notification when your order is ready to be picked up.
Is local delivery available when I buy online?
SiteOne offers local delivery on most orders within 60 miles of the branch. A delivery charge may apply
What if I need to return an item that I ordered?
To return any items, bring your order receipt with you to the SiteOne branch location where you picked up your order. Please refer to SiteOne’s current https://www.siteone.com/returns for details.
What do I need to bring with me to pick up my order?
For pick up, please bring a government-issued photo ID and your order number or the Order Ready notification email.
Once my order is ready, how long will it be available for pick up?
Your order will remain available for a maximum of seven days from the first time you receive an Order Ready notification email. Orders not claimed after seven days may be subject to cancellation.
How will I know my order is ready for pick up?
When your order is ready for pick up, you will receive an Order Ready notification email, which will include instructions for picking up your order.
How can I create an online account with SiteOne Landscape Supply?
Complete the Request an Account form at the top right of the screen using your SiteOne customer number. If you aren't a customer yet, call 1-800-SITEONE (1-800-748-3663) to get started.
Are all SiteOne products available for purchase online?
Most products are available online. If you can’t find an item, you can add a note during checkout or contact your local branch.
What should I do if I'm unable to find a product I'm looking for?
Contact your local branch directly, or include a message with your order if placing an online purchase.
How do I place an order online at SiteOne?
Log in, select your branch, add products to your cart, then proceed to checkout. Orders can be for pickup or delivery.
Does SiteOne offer local delivery?
Yes, local delivery is available on most orders within 60 miles of the selected branch. Delivery charges may apply.
What are SiteOne Landscape Supply's operating hours?
The branch is open Monday to Friday from 7:30 AM to 4:00 PM and closed on weekends and holidays.
What do I need to bring when picking up my order at SiteOne?
Bring a government-issued photo ID and your order number or Order Ready notification email.
What nearby services can I visit when I come to SiteOne Landscape Supply at 740 McCurdy Rd Unit 115?
Nearby you can visit Sky Café for a meal or coffee, or stop by Barry's Yards and Things for flowers and gifts, both great places to check out before or after your visit to SiteOne.
If I need automotive services while visiting SiteOne Landscape Supply, which nearby places can assist me?
Nearby automotive services include Okanagan Spring Suspension, Kelmey Spring & Suspension Ltd., and Classified Motorsports for repairs and customization.
Are there any nearby contractor or building supply stores close to SiteOne Landscape Supply?
Yes, nearby contractors and building supply stores include Kapiti Built, Commercial Construction Supply, Kenroc Building Materials Co. Ltd., and Landmark Countertops.