Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
781 reviews
5 stars
640
4 stars
50
3 stars
27
2 stars7
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Jigar and Aman for their exceptional service.
Delivery Experience
The delivery team received high marks for being professional, efficient, and courteous, with many customers noting their punctuality and care in handling items.
Product Knowledge
Sales staff demonstrated strong product knowledge, assisting customers effectively in selecting items that met their needs.
Overall Satisfaction
Many customers expressed high levels of satisfaction with their overall shopping experience, often mentioning they would return for future purchases.
Communication
Customers appreciated the clear communication regarding delivery times and tracking, contributing to a smooth purchasing process.
- SHSummer HalleNov 9, 20255.0Fast and easy good deals
- CWClara WaltonNov 1, 20255.0The delivery was Efficient. Although the workers in the warehouse Didn't keep my order And I had to wait for the next shipment But they did make up for it by giving me a free delivery and the delivery drivers were awesome
- KBKatrina BaillieOct 26, 20255.0Came in looking for a box spring but left with a platform bed! The gentlemen were SO nice, welcoming and helpful. I got such a great deal and left very happy. A huge thank you for the team at The Brick in Fort St. John 🙏
- CVCory VandalOct 25, 20255.0Great delivery crew! Excellent communication and positive attitude despite delivering late into the night.
- MCMelanie cooperOct 21, 20255.0The chair arrived today and the assembly was done by the delivery company all is as should be 👍
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. Check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes. If you find the same brand and model at a lower price within 30 days of purchase at The Brick or a competitor, they will refund the difference. Conditions apply; see the Price Guarantee page for details.
Can I cancel my order and get a refund?
You can cancel your order before delivery or pickup either online or by visiting a store. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
What payment options are accepted at The Brick?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 19:00, Saturday 10:00 to 18:00, and Sunday 11:00 to 17:00. Holiday hours may vary.
What services does The Brick offer?
Services include delivery, product removal and recycling, warranties and protection plans, installation, assembly, service, and repair.
What pickup and delivery options are available?
Options include curbside pickup, regular delivery, and no-contact delivery to ensure safety and convenience.
Where is The Brick located?
The Brick is located at 9403 Alaska Rd South, Fort St. John, BC V1J 1A3, Canada.
What nearby hotels can I stay at when visiting The Brick in Fort St. John?
Nearby hotels include Pomeroy Inn & Suites Fort St. John, Super 8 by Wyndham Fort St. John BC, Holiday Inn Express Fort St John, and Microtel Inn & Suites by Wyndham Fort St John, convenient for customers traveling to The Brick.
What dining options are near The Brick for a meal before or after shopping?
Nearby restaurants include MR MIKES SteakhouseCasual, Subway, Boston Pizza, Humpty's Big Plate Diner, and Browns Crafthouse, offering a variety of dining experiences close to The Brick.
Are there any nearby attractions or parks close to The Brick?
Matthews Park is a nearby attraction where customers can relax before or after shopping at The Brick.