Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
352 reviews
5 stars
294
4 stars
21
3 stars
8
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting specific employees like Cliff, Brad, and Carl for their exceptional service.
Delivery Experience
Many reviews noted timely and efficient delivery, with delivery teams being described as courteous and professional.
Product Quality
Customers expressed satisfaction with the quality of furniture and appliances purchased, often mentioning successful transactions and good deals.
Store Cleanliness
Some customers noted improvements in store cleanliness and professionalism compared to previous visits.
Sales Process
The sales process was generally described as smooth and pleasant, with staff providing knowledgeable assistance without pressure.
- PSPeter Sidoruk1 day ago5.0Our salesman Kam was great to deal with. Very knowledgeable and helpful. Also was not pushing us to buy anything we didn’t want and that is a bonus in my book.
- JZJose mario Gulck zelayaNov 7, 20251.0I am writing to express my disappointment with the delivery service for my recent bedroom set order. I received a call saying the delivery team would arrive in 20 minutes, but they did not show up until two hours later. When they finally arrived, the delivery person was rude and unprofessional. He refused to bring the mattress upstairs because it did not fit in the elevator. I offered to help carry it up the stairs (just one floor), but he completely dismissed my suggestions. Without asking for permission, he entered my home and went straight to my bedroom to take pictures of the dresser that had been delivered. His attitude was disrespectful, and he even raised his voice at me inside my own home. When I contacted your office to ask what could be done, I was told that if I returned the items, I would be charged 25% of their total value, which I found very discouraging. In the end, we had to lift the mattress through the balcony ourselves. Additionally, the delivery was incomplete as the mirror was missing. I was told it would arrive later, and then received a call saying it would be delivered within 10 minutes. However, it never arrived. We don’t know if it was left outside the building or if the driver simply decided not to deliver it, but we were never notified of anything. The mirror was never delivered. I hope you take this matter seriously and ensure that future customers do not experience this kind of service.
- DSDenice SmayNov 7, 20255.0They didnt have a display model of the power lift chair I wanted at my local Brick store so I couldnt try it out. I went ahead and ordered it online. It was perfect. The delivery drivers that brought it to our apartment were so kind. My husband wasn't sure how to put the back on the recliner and 1 young man did it for us. Looked like he'd done that many times. Im so grateful to have my new chair. A power lift chair helps so much when you have mobility issues.
- MRMary RechniowskaNov 2, 20255.0I just want to give a shout out to Rodney at the Dawson Creek location! He helped me so much today on making the right purchases. Thank you!
- RJRonnie JamesOct 1, 20254.0I like the furniture at the Brick. I'm disappointed that they don't put the furniture together anymore, but satisfied with the service.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For full details, please check the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Conditions apply; refer to the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be canceled and refunded at any Brick location prior to product delivery or pickup. Refunds are made to the original payment method, with some exceptions on special orders.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment methods.
What are The Brick's store hours?
The Brick is open from 10:00 AM to 6:00 PM Monday through Saturday, 11:00 AM to 4:00 PM on Sundays, and has special holiday hours such as 11:00 AM to 5:00 PM on November 11, 2025.
Does The Brick offer delivery and curbside pickup services?
Yes, The Brick offers delivery, curbside pickup, and no-contact delivery options to serve customers conveniently.
What types of products can I find at The Brick in Dawson Creek?
You can find furniture, mattresses, appliances, home electronics, and more, including brands like Samsung, LG, KitchenAid, Whirlpool, Sony, and many others.
Are there places nearby where I can grab food after shopping at The Brick in Dawson Creek?
Yes, nearby food options include Joe's Pizza Stone, McDonald's, Jopapas Pizza, Tim Hortons, Flavours 8, GDI Bistro, and The Whiskey Pickle Pub where you can enjoy meals before or after your shopping visit.
Where can I find groceries near The Brick in Dawson Creek?
M&M Food Market is a nearby supermarket where customers can shop for groceries close to The Brick store.
What nearby services can assist with car needs when visiting The Brick in Dawson Creek?
Nearby automotive services include Peace Country Toyota, Inland Auto Centre Ltd., Inland Chrysler Dodge Jeep Ram, Ride 'N' Style Auto Accessories, and Mingo's Vehicle Sales, making it convenient for customers to address car needs along with their shopping trip.