Brand Certified
The Brick
4.5(296 reviews)
Certified by The Brick • Apr 05, 2026
Business Details
501 Slater Rd NW, Cranbrook, BC
V1C 4Y5, Canada
Certified by The Brick • Apr 05, 2026
(250) 417-3235
Certified by The Brick • Apr 05, 2026
http://www.thebrick.com
Certified by The Brick • Apr 05, 2026
About
Certified by The Brick • Apr 05, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Apr 05, 2026
Hours
Certified by The Brick • Apr 05, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
4/6/20269:00 AM - 5:30 PM
Reviews
4.5
296 reviews
5 stars
230
4 stars
32
3 stars
14
2 stars
5
1 star
15
- BTbetty thomson3 days ago5.0My sales rep Kartik was very professional and polite.A great experience.
- TWTed Wallace6 days ago5.0I had a very positive experience. I had explored buying new couches with other dealers. The yseem ed complicvated cumbersome and fairly expensive. At the Brick I saw something in the showroom that I liked. The salesman, Kardic, was great, So helpful and personable. He went out of his way to make it work for me and found me sales prices. i turned out to be much cheaper than the other ones I was looking at. The only down side was that I lived 60k beyond their delivery range so I am having a challenge arranging delivery.
- LDLinda DigbyApr 1, 20265.0After 2 months of unsuccessfully researching range hood options on my own, I had almost given up. However, I decided to see if someone at the Brick in Cranbrook could help me. Luckily, Kartik was available and within 15 minutes he was able to find a suitable unit. He provided all the time I needed to look closely at specifications and customer reviews. He was patient, professional and kind, and never pressured me into completing the sale. I am a very happy customer.
- RBRifka BrianMar 27, 20265.0They provide excellent quality on every item we’ve purchased from The Brick in Cranbrook. They’ve never let us down, from our first washer and dryer set to our full bedroom package. If you visit this store, make sure to look for KARTIK SHARMA — he’s a great salesperson and always gives outstanding service.
- NRNorm RosteMar 11, 20265.0Thank you Brandi for the over the top service. My dryer died and a quick call to Brandi yesterday and all was done. Then my daughter realized the washer was dead too so this morning I reached out to Brandi once again. Just with luck I was able to get them today thank you to Brandi, the delivery fellows who went out of their way with smiles on their faces. Thank you to Amanda as well she is always so wonderful when I call. I would also like to point out that we have purchased a fridge, stove and dishwasher end of summer and had the same results with having Brandi as my sales rep. Elaine and Norman Roste
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
Brand Certified Facts from The Brick
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Certified April 05, 2026Yext Knowledge Graph
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