Leon's Furniture

4.4
1013 reviews

About

Furniture Store
Leon’s Furniture offers great prices on furniture, major appliances and home electronics. We carry a wide variety of prominent brands including, but not limited to: Sealy, Serta, KingKoil, Kingsdown, Samsung, Whirlpool, KitchenAid, Maytag, Frigidaire, Panasonic, LG, Sharp, Hisense, Toshiba and Dyson. From the living room and bedroom furnishings, to washers, dryers and freezers, Leon’s has all of your furniture and appliance needs covered. Shop confidently in store or online!

Location

Leon's Furniture
1395 United Boulevard, Coquitlam, BC
V3K 6Y3, Canada

Hours

Reviews

4.4
1,013 reviews
5 stars
775
4 stars
93
3 stars
22
2 stars
18
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, particularly highlighting Angela and Sean for their exceptional service.

Delivery Experience

The delivery service received positive feedback for being timely, efficient, and professional, although there were some complaints about delays and communication issues.

Product Quality

Customers expressed satisfaction with the quality of the furniture purchased, although there were isolated incidents of issues with items and warranty claims.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding customer service and delivery issues, particularly related to communication and follow-up.
  • SM
    Sergiy Myshkin
    2 days ago
    5.0
    Our fridge dyed at Christmas Eve…. Not a good start for a new year. Next two days we were frantically searching for a fridge. Luckily we went to Leon’s and talked to Sean J. who gave us a few options and helped us with the search (we had very strict criteria: size, colour, functions). Unfortunately, it had to be a special order that could take up to 6-8 weeks. Fortunately it arrived in two weeks and was delivered to us with no problem at the day and time that were convenient for us. The whole process from start to finish was quick, professional and transparent. Thank you guys for such a great service. Serge & Oksana
  • DC
    Donato R Calocero
    3 days ago
    4.0
    The service was great with the delivery drivers being very accommodating. I would have given 5 stars except for the fact the delivery was significantly delayed from the two different time windows that were originally given.
  • DO
    dami olatunde
    Dec 30, 2025
    5.0
    My experience with Leon’s has been really good. I’m a repeat customer from Calgary - the furniture I got lasted several years so it only made sense to return. The moment I stepped into the store with my friend- we were greeted warmly by Angela and she really gave us a 5 star experience. Through all my purchases and to final delivery, Angela has guided the process and even went above and beyond to ensure I got all my deliveries. She would communicate very fast and effectively on anything that would be beneficial to me and would respond to all my concerns, enquiries and feedback at any time. I can say without a doubt that her customer service and experience is what made me purchase so many items and get my money’s worth. Thank you Angela and the entire team. All my post delivery issues were sorted swiftly and I’m glad everything turned out great.
  • RG
    R G
    Dec 30, 2025
    1.0
    Poorest customer service and delivery of purchased products. I purchased a sofa and a chair 5 weeks ago from Leon's New West/Coquitlam store and my chair has not been delivered yet. I have had to visit the store multiple times and call them infinite times to get a delivery slot. I don't recommend purchasing any goods from Leon's unless you enjoy suffering long hours talking to their automated voice service.
  • SK
    Sampat Khurana
    Dec 19, 2025
    1.0
    ⭐ 0 stars if that were possible. This was one of the worst furniture purchase experiences I have had. We bought a couch along with an extended insurance plan that was heavily pushed by the sales staff. The insurance was sold with clear promises that any damage or issues would be covered and taken care of without hassle. When an actual issue occurred, everything changed. The store manager was completely unhelpful and showed no interest in standing behind what was sold to us. The insurance partner flat out refused the claim, contradicting the promises made at the time of purchase. We were bounced back and forth between the store and the insurance company, with neither taking responsibility. Selling extended insurance with misleading assurances and then refusing to honor it is unacceptable. This feels like a deliberate tactic to upsell customers with no intention of providing real coverage. I strongly advise others to be extremely cautious before purchasing furniture or any extended warranty from this store. Once they have your money, customer service and accountability disappear.

Frequently Asked Questions About Leon's Furniture

What types of products does Leon's Furniture in Coquitlam offer?

Leon's Furniture offers a wide variety of furniture, major appliances, and home electronics from prominent brands like Sealy, Samsung, Whirlpool, and Dyson.

What are the store hours for Leon's Furniture in Coquitlam?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.