Brand Certified
RONA Burnaby
3.9(1055 reviews)
Certified by RONA Burnaby • Apr 26, 2026
Business Details
7260 Edmonds Street, Burnaby, BC
V3N1A6, Canada
Certified by RONA Burnaby • Apr 26, 2026
(604) 524-9771
Certified by RONA Burnaby • Apr 26, 2026
https://www.rona.ca
Certified by RONA Burnaby • Apr 26, 2026
About
Certified by RONA Burnaby • Apr 26, 2026
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting ToolsRONA
RONA Burnaby has the best articles and products for your renovation, construction, and home decoration projects.
Location
Certified by RONA Burnaby • Apr 26, 2026
Hours
Certified by RONA Burnaby • Apr 26, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday7:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
1,055 reviews
5 stars
460
4 stars
277
3 stars
152
2 stars
47
1 star
119
- DMdenny miresApr 21, 20264.0I think this store has turned a new leaf, I had great service yesterday when I needed some landscape ties and they brought out a new lift and helped me get what I needed and going in a pleasant manor. The forklift operator was also knowledgeable and gave me some tips on ordering lumber from them. As a contactor I appreciate efficiency and he understood the need for this. I am deducting 1 star simply because they do not carry some of the inventory I would expect, though I do understand it is a small store. I would like to see them carry Rainbird drip irrigation fittings and tubing and have a larger selection of gardening items.
- CACarl AppletimeApr 3, 20263.0A little fed-up. Assistance in the store is inconsistent; the knowledgeable people either aren’t there or don’t seem eager to help. Some staff are ok, others don’t seem to understand key components of their job, i.e., are you there to exclusively stock shelves or assist people in store, can you do both? (Pro tip; if a customer is staring at a shelf, or obviously searching for something, and you’re an employee, ask the customer if he/she has any questions, needs help, etc.) I would assume Rona instructs their staff to assist, and seek to understand all customers regardless of knowledge or skill level but I don’t find consistent evidence of this at this store. Products that I feel should be in stock, aren’t; the paint I used on my deck last year, a basic size of timber lock screw, old-work electrical boxes, etc. Rona on Edmonds is a case study on why online shopping is destroying brick and mortar operations. Why would I get in my car and go to a store for a mediocre, if not frustrating, experience when I can find everything from the comfort of my sofa and helpful videos on how to do it.
- ASAli SaadMar 28, 20264.0Good customer service
- BMBrandon MMar 26, 20265.0Always have a great time and the staff are very helpful
- DPDaniel PonichMar 25, 20265.0Maria went to the ends of the earth and back helping me match a paint with a less than adequate paint chip. Super patient, knows her colours, super detail orientated. Give this gal a raise!!
Frequently Asked Questions About RONA Burnaby
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
What is RONA Burnaby's return policy?
You can return most products within 90 days of purchase in original condition with receipt for a refund, exchange, or store credit. Appliances have specific conditions. See rona.ca/en/returns-and-refunds for details.
How can I check the status of my order placed with RONA Burnaby?
Check your order status online by entering your order number and email or logging into your RONA account. Email updates are sent when your order status changes. Visit rona.ca/en/track-order for more info.
Does RONA Burnaby offer delivery and curbside pickup services?
Yes, they offer curbside pickup and delivery services. Delivery is free for parcel shipments on orders of $49 or more. Larger items have a delivery fee, generally $79. Contact the store or visit rona.ca/en/online-purchases for details.
What payment methods are accepted at RONA Burnaby?
Visa, MasterCard, RONA credit card, cheques, and PayPal are accepted for online purchases. Cash payments are accepted in-store only.
What are the store hours for RONA Burnaby?
Monday to Friday, 6:00 AM to 9:00 PM; Saturday, 7:00 AM to 8:00 PM; Sunday, 8:00 AM to 8:00 PM. Holiday hours vary; for example, on November 11, 2025, they are open 8:00 AM to 6:00 PM.
Are installation services available at RONA Burnaby?
Yes, many installation services including appliance, flooring, roofing, bathroom, windows, and more are offered. Visit rona.ca/en/install-services for details and pricing.
Can someone else pick up my order from RONA Burnaby?
Yes, you may designate a third party aged 16 or older to pick up your order. They must bring a copy of the confirmation email and government-issued photo ID.
What nearby places can I visit around RONA Burnaby?
Nearby places include Minute Key for locksmith services, RBC Royal Bank for banking needs, and Waves Coffee for refreshments. These can be convenient to visit before or after your RONA shopping trip.
How can nearby services like Minute Key help when shopping at RONA Burnaby?
Minute Key, a nearby locksmith service, can assist if you experience lock-related issues while shopping or after, providing convenient access to key services close to RONA Burnaby.
Are there food options near RONA Burnaby for a quick meal?
Yes, Burger King and Waves Coffee are nearby, offering fast food and coffee options, perfect for grabbing a meal or refreshment before or after visiting RONA Burnaby.
Brand Certified Facts from RONA Burnaby
This information is certified by RONA Burnaby and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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