Perfection Pools

Reviews

• BS

  Basel Skeif

  Apr 20, 2020
  5.0
  Pack rats ate through much of our pool heater. Perfection Pools replaced the heater and installed a metal enclosure that will prevent pack rats from getting in like the old plastic one. They were efficient and the new heater is working very well.
• PS

  PK Steffen

  Mar 12, 2020
  5.0
  They are responsive, super helpful and take great care of our pool. We have used two other before companies and switched to them. We have never looked back. Tammy who services our pool is super sweet and very attentive to our dogs who love her. Anytime a pump fails or we have a leak, they are out here and take care of it. I highly recommend them.
• RM

  Rosa Morrison

  Mar 10, 2020
  5.0
  Excellent company with prompt and reliable service. Always there when we need them! Steve & Rosa
• NB

  Nathan Barnett

  Feb 20, 2020
  1.0
  A great example of a company that does not understand the value of good customer service. My situation is unique and the owner David decided to stop servicing my pool without notice because of a debt that my mother had with him. I paid my bill in full and on time every month. Being winter I didn't even notice that my pool was not being serviced until it started to get very dirty. I went to use some of my chlorine tablets and found that my entire bucket was used up by one of his pool technicians. David denies that any of his techs used up my bucket and decided to ignore me and send ME to collections for my deceased mothers debt. My mother passed away and David apparently could not wait for the estate to be finalized so that he could be paid from it. The situation with my mother should not have affected my service, especially since I was paying my bill. And now I'm in collections which is apparently his way of trying to bully me into paying my mothers debt. In addition David's lazy technicians would dump my pre-filter over my wall, chlorine tablets and all. Along my wall is a pile of mostly used up chlorine tablets which ended up killing some of my plants. David says he tried to call me multiple times but he was using an old phone number. Being at my property once a week, having my email address and my mailing address, there seems to be plenty of additional ways to get in touch with me. David was clearly too lazy to try and reach me by another means and perhaps that laziness is the example he has set for his technicians. I respect David as a business owner but he clearly does not respect me as a customer. I would recommend people find a pool service that knows the true value of a customer and goes above and beyond to offer exceptional service. Perfection Pools is not one of those companies but lucky for us, there are plenty of other companies that are.
• XX

  X X

  Jun 6, 2017
  5.0
  Have used Perfection Pools for years at my house in Oro Valley. Excellent company and service. Best pool service company in southern Arizona

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