The Container Store

4.3
688 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Tucson, AZ Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Tucson area

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

The Container Store
4500 N Oracle Rd, Tucson, AZ
85705, United States

Hours

Reviews

4.3
688 reviews
5 stars
418
4 stars
148
3 stars
68
2 stars
26
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond.

Product Quality

Customers appreciated the high-quality products, particularly the Elfa system, but noted that some items felt overpriced.

Pricing Concerns

A significant number of reviews highlighted that many products are considered overpriced compared to competitors like Walmart and Home Depot.

In-Store Experience

While many enjoyed the in-store shopping experience and selection, some reported uncomfortable interactions with staff that affected their willingness to return.

Online Service Issues

Customers expressed frustration with the online ordering process, including issues with order fulfillment and customer service responses.
  • FW
    F W
    Oct 30, 2025
    5.0
    Awesome service
  • JF
    Janet F
    Jul 27, 2025
    2.0
    I love the options but many can be quite overpriced, and it can be hard to find the basics. However most employees can help you find what you need. This store in particular has an employee who works the register who I found to be quite rude. Every time I come in she judgementally scans me up and down, quite unhelpful when asked questions, and she's extremely pushy about their rewards program. I've encountered her 3 times, and she's unfriendly enough I would consider not returning. I can't be sure but it feels like there is a racial component because she was much kinder to other patrons in the line.
  • ML
    Maile Labor
    Jul 5, 2025
    1.0
    Tried to place an order online for store pickup. After placing the order, they changed it to ship & charged me an extra $15!! I tried talking to customer service & they said they wouldn't do anything about it & I was out of luck. So rude. Expensive & over priced. Just go to home depot.
  • KR
    Kaidence R
    May 29, 2025
    5.0
    Steve was a guy who helped out, he is very funny and professional, helped me look for jewelry boxes even though I wasn't there to buy anything
  • SS
    Susan Svedise
    Oct 24, 2019
    5.0
    This place has everything!

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.