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Self-Storage Facility
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Frequently Asked Questions About Small Town Storage
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the office hours for Small Town Storage?
Small Town Storage is open Tuesday through Friday from 9:30 AM to 6:00 PM and on Saturday from 8:30 AM to 5:00 PM. It is closed on Mondays and Sundays.
What are the access hours to the storage gates at Small Town Storage?
Access to the storage gates is available daily from 6:00 AM to 9:00 PM.
What types of items am I prohibited from storing at Small Town Storage?
Items not allowed for storage include liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact Small Town Storage if you have questions about specific items.
Can I move in to a storage unit any time?
You can move in anytime during office hours if there is a storage space available that fits your needs.
What documentation do I need to provide to rent a storage unit?
You need to provide a government-issued photo ID such as a driver’s license, state ID, or passport. Military customers may need to provide additional information.
What payment methods does Small Town Storage accept?
They accept cash, checks, VISA, Mastercard, cashier's checks, and money orders. Automatic payments are also available.
Are there any long-term lease requirements?
No, Small Town Storage offers month-to-month rentals with no long-term obligations.
Are storage unit reservations free and do I need a credit card to reserve?
Yes, reservations are free and do not require any credit card holds. You can reserve online hassle-free.
What nearby storage facilities are located close to Small Town Storage?
Nearby storage options include US Storage Centers and CubeSmart, providing additional choices for storage needs in the area.
Are there convenient nearby services for moving or home improvement?
Yes, nearby you can find U-Haul Neighborhood Dealer for truck rentals and The Garage Center for home improvement supplies, which can be helpful when moving or organizing your storage unit.
What are some local automotive and repair services near Small Town Storage?
Nearby automotive services include Top Notch Paint And Body, Express Auto Glass, Tint Masters Tucson, and Elite ADAS Calibrations LLC, useful for vehicle maintenance while utilizing storage facilities.