Brand Certified
Lowe's Home Improvement
4.2(2216 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4151 North Oracle Road, Tucson, AZ
85705, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(520) 887-1003
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AZ-Tucson/1638
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Tucson, AZ, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,216 reviews
5 stars
1,304
4 stars
459
3 stars
187
2 stars
74
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported poor service and unprofessional behavior from certain employees.
Staff Availability
Customers frequently noted difficulty in finding staff for assistance, with some reporting long waits for help.
Product Availability
The store generally has a good selection of products, but there were complaints about inventory discrepancies between online and in-store availability.
Store Environment
The store is often described as clean, organized, and well-stocked, contributing positively to the shopping experience.
- JJJeremy2 days ago3.0Pretty standard Lowe's, nothing to write home about, staff is a little stand offish, but about what is expected from the major chains
- CCCarolyn Cary2 days ago5.0Absolutely love this location. The staff is friendly and knowledgeable and can help you find what you need. Most of the time they can give you helpful information and insights into what you are purchasing, or with whatever project this tell them you're working on. I used to shop almost exclusively at Home Depot but have switched 100% to Lowes because the selection seems better and the staff is so much more helpful.
- SMSerenity MorenoFeb 21, 20265.0Carlos and chance were amazing employees, they were able to help me get the most discounted price i could get for a repair job i have upcoming. I would also like to make this a very personable understanding for customer service. I have dealt with many different vendors in my life. Obviously roofing vendors like RWC, Abc roofline, even home depot. Sometimes, the biggest thing that separates you deciding where you're going to place your hard-earned money and decide to shop. Not only comes at price but also great customer service. And when you get people who are attentive and care and actually put effort into cultivating a good relationship. Those are the moments that keep long-term customers. Again, I would like to thank chance. And carlos at the lowells store number 1638
- LKlucas knollFeb 18, 20265.0Lorraine was exceptional with her customer service.Not only did I receive a discount that was equivalent to what I would have gotten if I used the credit option, which sadly, because I'm 18 did not get approved due to lack of credit history. but she was incredibly kind and helpful the entire way through
- RLRon LocherFeb 17, 20263.0I ordered on-line and, when the water softener unit arrived via a national carrier, it was damaged. I called Samara in Appliances and she was able to help me through a different process. I brought the damaged unit to the store with my vehicle and, when I arrived, she had a new one which she inspected, at the front door waiting for me. She and a colleague rolled the new one out on a cart to my car and took the damaged unit away. Samara was very patient with me on a previous visit to Lowe's also when I had a credit card issue and had to go out to my car to get another credit card. She is patient, empathetic, sincere and professional, and I would recommend her to anyone needing an appliance from the Lowe's on Oracle Rd. Thank you Samara!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Tucson, AZ?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, kitchen essentials, lawn equipment, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Tucson?
Lowe's is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, so please check ahead for specific dates.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What brands does Lowe's Home Improvement carry?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Bosch, and many more.
Are there installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services such as appliances, cabinets, flooring, lighting, HVAC, blinds, roofing, and more to assist with your projects.
What payment options are accepted at Lowe's Tucson?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Is Lowe's Home Improvement in Tucson wheelchair accessible?
Yes, the store provides wheelchair accessible parking and onsite services, ensuring accessibility for all customers.
What nearby places can I visit before or after shopping at Lowe's?
Nearby you can visit IHOP or Einstein Bros. Bagels for breakfast or brunch. Other nearby places include Picurro Pizzeria for a meal or PGA TOUR Superstore if you're interested in sporting goods.
Are there any convenient services near Lowe's for key or propane needs?
Yes, minuteKEY and Minute Key are nearby if you need locksmith services, and Blue Rhino Propane Exchange is available if you need propane supplies.
Where can I find banking and financial services near Lowe's Home Improvement?
Bank of America Financial Center and several ATMs are nearby, along with TitleMax Title Loans for additional financial services.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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