Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tucson, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude behavior and poor management.
Product Availability
Customers frequently noted that the store had a good selection of products and often had what they needed for home improvement projects.
Store Environment
The store is generally described as clean, organized, and well-stocked, contributing to a pleasant shopping experience.
Delivery and Installation Issues
Several customers experienced problems with delivery and installation services, leading to frustration and disappointment.
Pricing and Discounts
Customers appreciated the competitive pricing and discounts available, particularly in the garden and plant sections.
JB
JD B
Nov 11, 2025
5.0
Good place for home improvement
AH
Aaron Herman
Nov 9, 2025
2.0
Had good luck witht his store in the past, but I ordered some tinted stain online for a project, went to pick it up halfway across town, and got home and realized they didn't tint it. Only option is to waste an hour and a half of my time driving back to get it corrected.
WG
Walter Lopez Garcia
Nov 8, 2025
4.0
Love the main door garden which is wide open and full of plants.
BJ
Barbara Jones
Nov 7, 2025
5.0
Ryan in appliances was so helpful with an issue I was having and he went way far and beyond to help me and he was so courteous and professional. He backed up everything he kept in contact with me. Wow, he is an A++ for Customer Service.!!! A real asset for Lowe’s on Oracle Valley
VP
Vicki Paymella
Oct 16, 2025
5.0
I LOVE this place. I go almost exclusively to purchase plants in their 50% off shelves. Everything everywhere is so expensive now and with the discounted plants, I can get twice as much for my dollar. : ). So I can stop by to pick up plants as much as I want!
Plus it also means that less goes into the landfill. I am so impressed when a big company puts effort into this. GOOD JOB!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Tucson, AZ?
You can find a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, kitchen essentials, lawn equipment, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the store hours for Lowe's Home Improvement in Tucson?
Lowe's is open Monday to Saturday from 5:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, so please check ahead for specific dates.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What brands does Lowe's Home Improvement carry?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Bosch, and many more.
Are there installation services available at Lowe's?
Yes, Lowe's offers a variety of installation services such as appliances, cabinets, flooring, lighting, HVAC, blinds, roofing, and more to assist with your projects.
What payment options are accepted at Lowe's Tucson?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Is Lowe's Home Improvement in Tucson wheelchair accessible?
Yes, the store provides wheelchair accessible parking and onsite services, ensuring accessibility for all customers.
What nearby places can I visit before or after shopping at Lowe's?
Nearby you can visit IHOP or Einstein Bros. Bagels for breakfast or brunch. Other nearby places include Picurro Pizzeria for a meal or PGA TOUR Superstore if you're interested in sporting goods.
Are there any convenient services near Lowe's for key or propane needs?
Yes, minuteKEY and Minute Key are nearby if you need locksmith services, and Blue Rhino Propane Exchange is available if you need propane supplies.
Where can I find banking and financial services near Lowe's Home Improvement?
Bank of America Financial Center and several ATMs are nearby, along with TitleMax Title Loans for additional financial services.