Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tucson, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,351 reviews
5 stars
1,870
4 stars
787
3 stars
300
2 stars
127
1 star
267
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including long wait times for assistance and unhelpful staff.
Product Availability
Customers frequently reported issues with product availability and delivery, often receiving incorrect items or experiencing delays.
Store Cleanliness
Several reviews mentioned cleanliness issues, with some customers describing the store as dirty and disorganized.
Helpful Staff
Despite negative experiences, some customers praised specific staff members for their helpfulness and knowledge.
Installation Services
Many customers expressed dissatisfaction with installation services, citing delays and poor communication.
- BABrenda Allord3 days ago4.0Ok, I am not handy, but I do love plants. Lowe's always has lots of plants to look at, and I have many plants in my home that I revived from it's sad state on the clearance rack.
- PGPat GoodwinNov 7, 20251.0Ordered a new washer and dryer from Pat at the Tucson store. Only ordered from Lowe’s to get a faster delivery as our old washer died. Samsung washer arrived dented in awful condition. Now we’ve been without a washing machine for a week and will have to go to a laundromat tomorrow and pay to do our laundry after paying Lowe’s $2,000 for equipment that we should be doing laundry in tonight. Will not use Lowe’s for appliances again. Lame.
- LCLisa CorkillNov 7, 20251.0This store has the worst customer service, ever; I honestly don't know why I keep making purchases here, but I really wanted to buy this tile that matches the other tile I purchased here (another horrible experience). People at this store stand around. I asked someone for help, and he said another guy could help me and where I might be able to find him. I loaded the tile myself, which is fine, but I wanted to purchase all of it, and there were some in boxes, some singles, some boxes were ripped, etc. When I went to the front to pay the lady was snippy and yelled at me because I didn't know how many tiles I had on the cart. I said I would just scan it myself, but she yanked the cart from me and yelled some more, so I left without the tile I wanted and may return what I have already purchased from them, because they are not worth my business.
- SPSusanne ProfitaOct 27, 20252.0We ordered carpet in Jan. Installed in May since Lowe's contracted a new carpet installer in Feb. Installed 3 bdrm, one Lrm carpet. 2 bdrm had issues & Lowe's replaced. Installer didn't place seam where Lowe's noted in Living room. Although three installers tried to correct, there is a visible seam directly in traffic area. We placed a 5 foot runner over seam to prevent seam opening. Although installer is theirs, Lowe's stated installer issue. Installer's office never responded. Enough carpet left over to cover a larger living area. What a waste.
- SAS AOct 21, 20253.0I usually like Lowe's for their garden department and I like that plants have a one year guarantee. However, I had 5 plants that didn't last more than a month, so I decided to take them back. I usually bring my receipts with me, but since I used my Lowe's card and have my purchases on the app, I didn't think it would be a big deal. Mistake! The cashier at the returns counter was adamant that I only purchased one item when I had purchased two--showing her proof on the app. She shrugged her shoulders. I'm glad a stood my ground though because she was basically telling me there was nothing she could do about it. She ended up having to give me a gift card for the other item--I still got my money back, but what is the point of verifying the purchase with your bank card and app if the system doesn't work? Lesson learned is always keep your receipts.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tucson, AZ?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Tucson?
The store is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, with email updates provided for changes.
What installation services does Lowe's Home Improvement provide?
Lowe's offers various installation services, including appliances, flooring, cabinets, doors, lighting, HVAC, roofing, and more.
What payment methods are accepted at Lowe's in Tucson?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in Tucson, AZ?
It is located at 7105 East Speedway Boulevard, Tucson, AZ 85710, USA.
Are there any nearby places of interest I can visit before or after shopping at Lowe's?
Yes, nearby you can visit Pantano River Park At Lowe's for outdoor activities, or enjoy breakfast at First Watch - Speedway and The Good Egg.
If I need locksmith services near Lowe's Tucson, where can I go?
For locksmith services near Lowe's, Minute Key and minuteKEY are both nearby options for key copying and locksmith needs.
Are there dining options near Lowe's Home Improvement in Tucson?
Yes, you can find several dining options nearby including First Watch - Speedway for breakfast, Baggin' s Gourmet Sandwiches, and Pizza Hut for quick meals.