Brand Certified
Lowe's Home Improvement
4.0(3184 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1800 West Valencia Road, Tucson, AZ
85746, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(520) 741-2400
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AZ-Tucson/1791
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Tucson, AZ is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
3,184 reviews
5 stars
1,710
4 stars
683
3 stars
313
2 stars
154
1 star
324
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; while some employees received praise for their helpfulness, others were reported as rude or dismissive.
Product Availability
Customers frequently noted issues with product availability and stock, leading to frustration during shopping.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Staff Assistance
Many customers found it difficult to locate staff for assistance, although when help was available, it was often described as friendly and knowledgeable.
Online Ordering Issues
Several customers experienced significant problems with online orders, including delays and incorrect items.
- KPKenneth Pearson2 days ago5.0Rene provided stellar service!
- DSDante Salinas4 days ago5.0Purchased a washer and dryer from Don, absolutely amazing guy and great to talk to. My wife hates talking to people and she actually enjoyed their conversation. Very helpful, quick, and efficient Don deserves a BIG raise!
- NBNicole BarnettFeb 11, 20263.0Ehh every person working there is busy 🥸 don't think they can assist you cause they're busy.
- NONeil O'CallahanFeb 1, 20261.0Was transfered three times to different departments to try to get someone to answer phone. The operator transfered me to a manger since no one would pick up and the manager hung up after two rings.
- SHSavannah HughesJan 16, 20265.0The associate that helped me, Mike, was very friendly and stopped to ask me if I needed help while I was picking out my plants. I am here often to purchase plants and this is the only time an associate has gone out of their way to help me find the best plant selection. He was helpful and kind and showed genuine interest in my selections and care for plants. The associate who checked me out at the register, Eva, was also kind and helpful in helping me find my credit card information that had not arrived in the mail yet. I’m probably here about once a week and this was the best shopping experience I have had. I will definitely make it a point to continue visiting in early week day mornings since the quality of my shopping experience was much more pleasant at these times due to the excellent service I received from Mike and Eva.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Tucson offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, kitchen items, lighting, lumber, paint, plumbing, storage solutions, tools, and more. They also provide installation services for many products.
What are the store hours for Lowe's Home Improvement in Tucson?
The store is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving Day and Christmas Day.
Does Lowe's in Tucson offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What is Lowe's return policy?
Most items can be returned within 90 days. Returns can be started online for online purchases or brought to the customer service desk in-store with proof of purchase or the return barcode.
Are there any nearby restaurants to Lowe's Home Improvement in Tucson?
Yes, nearby dining options include Tacos Y Hot Dog Whatachon for Mexican fast food, Raising Cane's Chicken Fingers for fast American cuisine, Hamburger Stand for burgers, and Papa Murphy's for pizza.
What nearby services can help if I need locksmith assistance near Lowe's Tucson?
If you need locksmith services near Lowe's, you can visit minuteKEY or Locksmiths Drexel Heights, both located nearby.
Are there nearby stores where I can shop for clothing or department store needs close to Lowe's in Tucson?
Yes, close to Lowe's you can find Melrose, Tucson department store, and dd’s DISCOUNTS, which offers clothing and department store items.
Does Lowe's Home Improvement provide help with tax-exempt orders?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in-store.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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