Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tucson, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,928 reviews
5 stars
1,581
4 stars
645
3 stars
284
2 stars
138
1 star
280
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unhelpful.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about items being out of stock or not available.
Store Cleanliness
The store is generally noted as clean and well-organized, contributing to a pleasant shopping experience.
Checkout Experience
Many customers express frustration with the self-checkout process and the need for more traditional checkout options.
Staff Availability
There are frequent mentions of difficulty in finding staff for assistance, especially during busy times.
- BPBrianna PerezNov 15, 20251.0Rude towards military! I plugged in my husband’s number and because he was in the bathroom they wanted an Id check. As if my Lowe’s doesn’t already ask for it. Harassing ppl for an Id for a 10% discount that was previously verified is rude. Home Depot isn’t like this!
- LELiliana EcherivelNov 11, 20255.0I have to say a big thank you to an employee at the valenica Lowes named FRANY . He was super helpful with my questions and very patient with me and the amount of wood i needed to cut. He has excellent customer service! Thank you Frany !! I hope to run into him again for more wood cutting!
- LFLaurie Mc fadyenNov 6, 20255.0Dennis on row 16 was very helpful. He is quite knowledgeable and friendly.
- DVDolores VerdugoOct 19, 20255.0Olga 🎀👍 she was present and a big help ! She is always there when I need someone to help me , she is awesome I highly recommend you guys show her some appreciation, I am 87 years old and she did so much for me !
- GBGary BuffingtonOct 17, 20254.0Went with my girlfriend to get outdoor plants great selection and prices friendly people
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Tucson offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, kitchen items, lighting, lumber, paint, plumbing, storage solutions, tools, and more. They also provide installation services for many products.
What are the store hours for Lowe's Home Improvement in Tucson?
The store is open Monday through Saturday from 5:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving Day and Christmas Day.
Does Lowe's in Tucson offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts payment via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What is Lowe's return policy?
Most items can be returned within 90 days. Returns can be started online for online purchases or brought to the customer service desk in-store with proof of purchase or the return barcode.
Are there any nearby restaurants to Lowe's Home Improvement in Tucson?
Yes, nearby dining options include Tacos Y Hot Dog Whatachon for Mexican fast food, Raising Cane's Chicken Fingers for fast American cuisine, Hamburger Stand for burgers, and Papa Murphy's for pizza.
What nearby services can help if I need locksmith assistance near Lowe's Tucson?
If you need locksmith services near Lowe's, you can visit minuteKEY or Locksmiths Drexel Heights, both located nearby.
Are there nearby stores where I can shop for clothing or department store needs close to Lowe's in Tucson?
Yes, close to Lowe's you can find Melrose, Tucson department store, and dd’s DISCOUNTS, which offers clothing and department store items.
Does Lowe's Home Improvement provide help with tax-exempt orders?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in-store.