Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Tucson, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,215 reviews
5 stars
1,257
4 stars
511
3 stars
186
2 stars
86
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported poor service and unhelpful employees.
Product Availability
Customers noted a good selection of products, but some experienced difficulty finding specific items or faced issues with stock discrepancies.
Installation Issues
Numerous complaints were made regarding installation services, with customers expressing frustration over delays, poor communication, and incomplete work.
Store Cleanliness
The store was generally described as clean and organized, although some customers mentioned issues with parking and accessibility.
Pricing Concerns
While some customers appreciated competitive pricing, others felt certain items were overpriced, particularly in specific departments like paint.
- MRmargie riveraOct 28, 20255.0As always I love going to Lowe's not only for their great customer service but when you walk in the store always feels welcoming.
- DDDanger DanOct 27, 20255.0It's a normal residential Lowes. Everything you can expect. Plenty of helpful people. Never had an issue, been going there for years.
- JWJanet WarterOct 27, 20251.0Purchased a GE front loading washer from this Lowe’s. The sales person informed me that the door would be reversible. The model they sold me that is not the case. Extremely dissatisfied.
- FFFitzOct 26, 20255.0Nothing much to say. It is what it is and that is all it needs to be. Anything you need for working around or in your house, Lowe's probably has it.
- JWJohn WardOct 25, 20251.0It has been several years since I've shopped at this store. Things have not change. 1. You have to take pictures of the product and the price (make sure you get back far enough to show all the same product or they accuse you moving it.) The staff in the plant area are hateful nasty people. They wouldn't know what customer service is if their life depended on it. Sad very sad.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tucson, AZ?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Tucson?
The store is open Monday through Saturday from 5:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary; for example, it's closed on Thanksgiving and Christmas Day.
Does Lowe's in Tucson offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, lighting, generators, and more to support your home improvement projects.
Are there recycling services available at this Lowe's store?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries for customer convenience.
Which nearby places could I visit before or after shopping at Lowe's Home Improvement in Tucson?
Nearby you can visit Starbucks or Dutch Bros Coffee for a beverage, browse unique items at 2nd Sunday Vintage Market, or check out Shark Reef for an engaging zoo and botanical garden experience.
How can nearby automotive services help when shopping at Lowe's?
Nearby locations like U-Haul Trailer Hitch Super Center and Discount Tire Store offer truck rentals and tire services, making it easy to transport large purchases from Lowe's or handle vehicle needs during your visit.
Are there local recreational and fitness options near Lowe's Home Improvement in Tucson?
Yes, fitness enthusiasts can visit nearby gyms and martial arts clubs like Rppcounterpunch, Gateway Martial Arts Academy, or Pallaton Brazilian Jiu-Jitsu for classes and training sessions.