Brand Certified
Lowe's Home Improvement
4.2(2502 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
4075 West Ina Road, Tucson, AZ
85741, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(520) 572-7300
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/AZ-Tucson/1707
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tucson, AZ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
2,502 reviews
5 stars
1,438
4 stars
544
3 stars
213
2 stars
105
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of assistance.
Product Availability
Customers noted a decent selection of products, but some experienced issues with stock and incorrect items.
Delivery Issues
Several complaints about delivery mistakes and poor communication regarding orders.
Store Cleanliness
Generally clean and organized store, but some customers found it difficult to locate staff for assistance.
Veteran Discounts
Confusion and inconsistency reported regarding the application of veteran discounts.
- NFNicole Figueroa5 days ago5.0It's better than home Depot
- CGClate GatlinFeb 23, 20261.0So I purchased $3000 worth of tile and was told it would be delivered on a certain date. Was not told about getting an email or text saying my order was there. So 6 days after the date it was supposed to be there I sent my contractor to pick it up. It was not ready, so I got with a manager and told her what had happened, hoping for a little compensation for their troubles. She said I was SOL and should have checked before sending my contractor and it was all my fault when THEIR employee told me differently. She was very rude, and her name is Janelle. This kind of attitude is not worthy of a manager title. Fast forward, due to their mistake I had to drive 4 hours round trip to chandler to pickup more tile. $100 in gas, $100 for the trip from my contractor and all my time wasted and all I was given was a $25 gift card for Lowe’s. I will never shop at Lowe’s again. Talk about a kick in the face.
- NNNachoFeb 16, 20265.0Lots of choices on lighting great experience
- PKPaula KoutsouvasFeb 12, 20265.0Great service experience with Tyler in appliances at the Marana location, he helped us with measurements on our washer dryer purchase and even pulled the floor model out so we could check the venting on the back. He was very patient and helpful answering all of our questions. He also took the time to make sure and check for coupons on our purchase so we got the best price.
- MSMike SFeb 3, 20261.0This store very selective on how and what they apply veterans discount. Either honor the discount or get rid of it. I am a veteran 100% of the time. Checking out using the Veterans discount or their Lowes Pro is always a big hassle. Some item are eligible for pro some are eligible for vet. Again very selective on the application of discounts. They never seem to have enough people on hand to help customers. Many of those that are on duty can not answer basic questions. Lastly their return policy has become horrible. 90 day return, really? Unless you buy it on a Lowes credit card. I have many projects. When I get the deposit and go buy the material for that project. Some times I'm 4 to 6 month out on some jobs, but I can't return new unused items with a receipt because I paid cash. LOWES is my store of last resort. I will go to ACE at twice the price before I go to Lowes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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