Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tucson, AZ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,227 reviews
5 stars
1,266
4 stars
511
3 stars
187
2 stars
86
1 star
177
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers noted a decent selection of products, although some expressed frustration with specific items being out of stock or mislocated.
Installation Issues
Several reviews highlighted significant problems with installation services, including delays and poor communication.
Mixed Experiences
While many customers had positive experiences, there were also numerous complaints about rude staff and lack of assistance in the store.
Return and Refund Problems
Customers reported difficulties with returns and refunds, including issues with customer service responsiveness.
- JCJohn Jr's Termite and Pest Control6 days ago1.0Your staff in the gardening section was a very unhappy person. Watering the plants and complaining that I was bothering work because i was looking at the veggie plants. I just left.
- VPvianey peraltaDec 30, 20255.0The sales guys were fantastic both the young man and the older gentleman. They were very helpful and knowledgeable. They helped us get the lowest price possible. The young man actually called other stores to check availability. I never get this type of service at the orange box.
- SGSuzette GoebelDec 30, 20255.0Very nice and quiet. We got help right away
- MLMarteal LambDec 20, 20254.0They did pretty well, they had a decent selection.And the associates were very helpful.They even helped me out to the car with my bag of concrete.Although I would have liked it if they had a smaller bag of concrete, maybe a twenty or thirty pound.Instead of fifty pounds, they had frisk cut christmas trees, which is nice on december twentieth and general.Not too bad
- SSseri25Dec 14, 20251.0I keep calling and I get put on hold and then the phone call drops this is aggravating PICK UP THE Phone!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Tucson, AZ?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Tucson?
The store is open Monday through Saturday from 5:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary; for example, it's closed on Thanksgiving and Christmas Day.
Does Lowe's in Tucson offer order pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances, cabinets, flooring, lighting, generators, and more to support your home improvement projects.
Are there recycling services available at this Lowe's store?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries for customer convenience.
Which nearby places could I visit before or after shopping at Lowe's Home Improvement in Tucson?
Nearby you can visit Starbucks or Dutch Bros Coffee for a beverage, browse unique items at 2nd Sunday Vintage Market, or check out Shark Reef for an engaging zoo and botanical garden experience.
How can nearby automotive services help when shopping at Lowe's?
Nearby locations like U-Haul Trailer Hitch Super Center and Discount Tire Store offer truck rentals and tire services, making it easy to transport large purchases from Lowe's or handle vehicle needs during your visit.
Are there local recreational and fitness options near Lowe's Home Improvement in Tucson?
Yes, fitness enthusiasts can visit nearby gyms and martial arts clubs like Rppcounterpunch, Gateway Martial Arts Academy, or Pallaton Brazilian Jiu-Jitsu for classes and training sessions.