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Extra Space Storage
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Extra Space Storage

4.8
(422 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5740 W Cortaro Farms Rd in Tucson, AZ today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, military discount, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5740 W Cortaro Farms Rd, Tucson, AZ
85742, United States

Hours

Reviews

4.8
422 reviews
5 stars
386
4 stars
15
3 stars
3
2 stars
7
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Erin and Rene, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several customers reported unexpected price increases after initial rental periods, leading to dissatisfaction with the pricing structure.

Convenience

Customers appreciated the easy online booking process and convenient access hours, making their storage experience hassle-free.
  • BR
    Barbara Raia
    Feb 10, 2026
    5.0
    Rene Acosta was so helpful and talked me through the whole process! The building is super clean and well lit especially if you are unloading at night. Would definitely use them again!
  • MA
    Mike Aguirre
    Feb 9, 2026
    2.0
    This place hiked my monthly rate by 50% at about $70 month hike stating that it was company policy and had to keep rates competitive to other storage units. They would not work with me as it was company rates and nothing they could do.. don’t recommend
  • BB
    Bradley Bailey
    Feb 9, 2026
    5.0
    Very clean, easy access, great location. Would definitely use them again.
  • DC
    Debi Carolan
    Feb 6, 2026
    2.0
    The inside storage units themselves are very clean, climate and pest controlled. I had no issues with those things at all. Erin is wonderful to work with and they should be very happy to have her. However, after my first year they raised my rates. I complained and Erin helped me get a reasonable rate. The next year they raised my rate $100/mo!!!!! I called and complained. Rene told me he couldn't do anything about that, I was month to month and they can raise my rates whenever they wanted. I asked two, maybe three, times to speak with Erin. He told me there was no point, she couldn't do anything different than what he was doing (he lowered the rate $30/mo). He wouldn't allow me to speak with her at all. When I cleared all my stuff out and went to the office to check out, Erin was there. She couldn't believe Rene wouldn't allow me to talk to her and she said EVERYONE is month to month, so that didn't even factor into anything. That was a bogus excuse he gave me. I won't use Extra Storage Space again.
  • RK
    Ryan Kiss
    Feb 3, 2026
    5.0
    Erin was great! She was polite, very knowledgeable, and attentive to all my questions.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

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Certified March 01, 2026Yext Knowledge Graph
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