Arizona Pima Chemical Pool Service

Reviews

• CC

  Chris

  Oct 31, 2025
  5.0
  Rep came out and walked me through a new property pool. Very informative and patient with me. Realized what services I needed an didn't need, based on my situation. Didn't upsell me (relieving, thank you!)
• LH

  Lawrence Hatch

  Oct 22, 2025
  5.0
  I have been a satisfied customer of Pima Chemical pool service since we moved to Tucson several years ago. Pima has excellent customer service and very reasonable prices. Pima’s technicians are friendly, reliable and very proactive. If there is an issue with your pool, they will either take care of it directly if possible or notify you in timely manner. And these are not efforts to upsell you or suggest expensive repairs, they are truly interested in giving you good customer service and saving you time and money. The man who tends to my pool is Oscar Becerramora ( I hope I got that right). Oscar is friendly and reliable.he always has time to answer my questions and make helpful suggestions. In addition to really knowing his business, Oscar is just a good guy. He lets himself in and out of my yard and does his work efficiently. Oscar is also nice to my dog, and is always careful to make sure the dog doesn’t escape, while Oscar is there. (the dog a Pug named Perla always looks forward to a visit from Oscar) This kind of service is above and beyond what you might expect and I hope Oscar gets the recognition he deserves from his bosses. Another great service offered by Pima Chemical is their “Pool School” a free service where a supervisor will come to your home and explain and teach you how to care for your pool. Pima Chemical’s supervisors are also extremely knowledgeable and will visit and offer a second opinion if asked by the first line technician. At Oscar’s request, I was helped by one such supervisor Esteban Gonzalez. Esteban visited my home on short notice, made suggestions and solved an issue I had and then called me to follow up. Again this kind of service is above and beyond and shows that Pima Chemical values their customers and employees. Kudos to Oscar and Estaban! If you are looking for first rate pool service at very reasonable cost, I highly recommend Pima Chemical!
• MG

  Matthew Gomez

  Sep 28, 2025
  5.0
  The service I receive from Pima Chemical is consistent and they always keep me in the loop on everything, even when I’m not around at the property. They’ll always make sure to take great care of you. I’ve been a client for 5 years and felt inspired to write a review finally after my interaction with Aaron. He was able to provide a quote to replace my pool pump, and install in the same day. The integrity and professionalism was unmatched. I previously had a massive, 3HP single speed pool pump. Instead of swamping it out directly, for a much more expensive 3HP variable speed, he suggested a 1.5 HP variable speed, which was suggested that would be more than adequate for my needs is what made me want to make sure Tucson knew the awesome business practices of this organization, as well as the top tier quality of technicians like Aaron! A+ service, at reasonable prices.
• VH

  Vincent Hotz

  Oct 23, 2023
  1.0
  Terrible customer service and turned our pool green due to lack of chemicals. Tried to say our pool "wouldn't hold chemicals". Promised to clean filters because they were green from lack of chlorine. It's been almost 2 months and still not done. Receptionist was rude on the phone and told me it was impossible to reach her boss. Very disappointed. Stay away from this service! Update:service tech just called and flat out lied to us claiming the pool had algae spots when they started the service. We drained the pool and changed the filters just a couple weeks prior to starting their service. No algae anywhere! All their fault and zero accountability. Liars.
• TT

  TerminatorX

  May 12, 2022
  5.0
  Great team. Professional and honest. So far so good this season.

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