Pool Troopers is your full service pool maintenance company for residential pool owners who are tired of doing the work themselves, or who have experienced hit and miss service with other pool service companies.
We had a terrible experience over 4 months with this company. Originally called them out to balance out our chemicals and that went fine but it was all downhill after that. Pool was constantly murky about 4 weeks after initial service the pool actually turned green, we verified that neither the manager nor the service guy had been putting chlorine in it for some reason according to their service records. The pool was not being back washed on a regular basis and quite frankly scrubbing the pool seem to be hit or miss on their part. No communication was ever given from the full service person that came out weekly it just seemed like he wanted to do it faster and faster. One occasion he left our gate open letting our dogs out, leaving us to have to find them in the neighborhood. Another occasion we checked our pressure and it was up at 30 PSI indicating again that it had not been back flushed. Another occasion he had used our hose for some reason and left it on after he left. On another occasion there was a small Leak with the gasket on one of the fittings he said nothing and just let it fill up half of our yard with water till we noticed and had to say something to the manager. Contacting corporate they really don't care they'll give you some lip service and say thank you for letting us know but that's it. If you'd like to pay a lot of money for a pool service that doesn't do what they say they're supposed to do this is the company to do it with. We could not have been more disappointed in a company services then we were with this company. Pool troopers, do better
What services does Pool Troopers offer for residential pool owners?
Pool Troopers provides full service pool maintenance, including chemical pool cleaning, salt water chemical cleaning, pool repair, and pool cleaning services specifically for residential pool owners.
Where is Pool Troopers located?
Pool Troopers is located at 411 Gemini Drive, Tempe, AZ 85283, USA.
What are the business hours of Pool Troopers?
Pool Troopers is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
What brands of pool products does Pool Troopers use or offer?
Pool Troopers offers products from well-known brands including Jandy, Pentair, Pleatco, Hayward, Aqua Pro, AquaCal, Zodiac, Sta-Rite, Century, A.O. Smith, and Intermatic.
Is Pool Troopers licensed, insured, and do they have uniformed technicians?
Yes, Pool Troopers is licensed and insured, employs uniformed technicians with background checks, drug testing, and photo name badges, and their vehicles are branded for professionalism.
What languages does Pool Troopers staff speak?
Pool Troopers provides services in both English and Spanish.
How can I book a pool service appointment with Pool Troopers?
You can make a reservation online through their booking funnel at https://signup.pooltroopers.com/funnel.
Which nearby cities does Pool Troopers serve?
Pool Troopers serves multiple nearby cities including Scottsdale, Tempe, Mesa, Paradise Valley, Glendale, Chandler, Gilbert, Surprise, Phoenix, and the larger area of Maricopa County, AZ.
Are there any notable businesses near Pool Troopers that customers might find useful?
Yes, nearby businesses include Paramount Landscape for gardening services, TotalTech Arizona and City Wide Plumbing and Service for plumbing and HVAC services, and Skin Script for skincare and beauty treatments, which customers can visit before or after their pool service appointments.
How can nearby auto repair shops help customers visiting Pool Troopers?
Customers visiting Pool Troopers who need auto repairs can find nearby options such as Deluxe Customs, Brightwood Collision Center, Tracy's Auto Body, and Tempe Auto Body Repair, which are conveniently located close by.