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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Tempe, AZ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,090 reviews
5 stars
1,172
4 stars
473
3 stars
162
2 stars
85
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported poor service and difficulty finding assistance.
Product Availability
Customers appreciated the variety and availability of products, although some noted issues with specific items being out of stock or misrepresented in pricing.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Return Policy Issues
Several customers expressed frustration with the return policy, particularly regarding the lack of flexibility without a receipt.
Staff Knowledge
While many customers found staff knowledgeable and helpful, there were instances where employees were unable to assist effectively.
- MMMeggzzz6 days ago1.0I am SO sick of seeing customers with their large dogs in this store. It is a dangerous situation waiting to happen. I have had my son knocked into a shelving unit because someone's dog decided unexpectantly to jump up on him. I told management and reached out to corporate and they did not care. If he had been injured I would have sued since this is their store/company policy to allow animals in their stores. Dogs, as we have seen over and over again, are unpredictable and it is a bad idea to have them in a store with dangerous heavy tools and heavy shelving units. What would have happened if that shelf or something on it would have hit my child? Is a dog more important than a human? A child? Leave your dog at home where it belongs. there is a dog park in walking distance to this store that you can take your dog to. Last time I was in the store I saw 2 sets of dogs over 100 pounds being fed treats from the associates. It is not a good idea and I don't like going to this store after the incident with my child and how corporate and store management handled it. (they did not care) I have a dog too and he stays at home where he belongs. I don't make my dog other peoples problems, it's courtesy.
- JCjoe cortezDec 31, 20255.0Had exactly what wife and I were looking for.
- BJBrent JacksonDec 23, 20255.0Picked up online order for assembled Blackstone grill. Thank you Adam for your assistance in helping load into back of my SUV.
- BCBrian CsikosDec 13, 20251.0Won't take back their own items without a receipt. I brought back a $20 door lock in original packaging so not a big item and they wouldn't even give me a store credit to use for something else. Guess I'll go to Home Depot or Menards for now on.
- JSJenghiz Kn StewartDec 13, 20255.0I am never disappointed when visiting the people at Lowe's hardware store especially the one on Baseline in Tempe Arizona. Since the first day I walked in there there upset with the other place and its lack of customer care. I have been treated with nothing but great respect and if you will there was always somebody there to help me. So kudos to Lowe's on Baseline and Tempe. They seem to have not forgotten their humble beginnings with customer service which is everything all right. God bless
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Tempe offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more. Services include appliances installation, flooring installation, blinds installation, and others to support DIYers and professionals.
What are the operating hours for Lowe's Home Improvement in Tempe?
Lowe's is open Monday through Saturday from 5:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with closures on Thanksgiving and Christmas Day.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you if there are changes to your order.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online in your Order History. In-store returns require proof of purchase at the customer service desk.
Are there any nearby places to Lowe's Home Improvement in Tempe for a quick meal?
Yes, nearby restaurants include McDonald's, Wingstop, Chipotle Mexican Grill, and Smashburger, all convenient spots if you want to grab a quick meal before or after shopping at Lowe's.
What nearby services can help with key and locksmith needs near Lowe's in Tempe?
Minute Key and minuteKEY, both key and locksmith services, are located nearby, providing easy access to key duplication or locksmith help when visiting Lowe's.
Where can I get propane exchange service close to Lowe's Home Improvement?
Blue Rhino Propane Exchange is nearby for convenient propane tank exchanges when shopping at Lowe's or working on outdoor projects.
Does Lowe's Home Improvement in Tempe support language services?
Yes, Lowe's staff can assist customers in English and Spanish, and offers in-store translation services for other languages to help all customers.