Extra Space Storage

4.9
803 reviews
Extra Space Storage

About

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Store your belongings at Extra Space Storage on 1601 E Southshore Dr in Tempe, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1601 E Southshore Dr, Tempe, AZ
85283, United States

Hours

Reviews

4.9
803 reviews
5 stars
737
4 stars
42
3 stars
9
2 stars
6
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Richard, Jake, and Heather, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.

Facility Condition

The storage units are consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Security Concerns

Some customers expressed serious concerns about security, citing incidents of theft and inadequate security measures at the facility.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly regarding unexpected increases after promotional rates.
  • SR
    shea Robinson
    4 days ago
    5.0
    The employees were very helpful and efficiently prompt compared to my experience at other main corporate facilities. Got in and out in a jiffy!
  • KD
    K D
    Jan 3, 2026
    1.0
    Let my unit get broken into. $41k of irreplaceable collectibles and memorabilia gone. Company doing nothing about it. Police say thieves broke in through the back wall from an adjoining unit. No cameras on the units themselves. Doors not individually alarmed. Horrendous storage unit location. Go somewhere else.
  • KF
    Karen Ferre
    Dec 19, 2025
    5.0
    Richard made the experience totally smooth and enjoyable. He has a welcoming smile and attitude. The office smelled lovely and fresh when I walked in .. and they even had a little ‘Welome bag’ of treats for me! So nice!!
  • AR
    Ashley Ree
    Dec 19, 2025
    5.0
    Richard was great! The process to get set up with a new unit was easy. Appreciate the help!
  • ML
    Mark Lanus
    Dec 11, 2025
    5.0
    Richard was the best!!! He walked me through all aspects of the rental and transaction. He even gave me a senior discount without me asking for it!!! Can't go wrong with Richard.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.