Brand Certified
Lowe's Home Improvement
4.2(2455 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
13363 W. Grand Avenue, Surprise, AZ
85374, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(623) 975-6020
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/AZ-Surprise/1607
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Surprise, AZ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.2
2,455 reviews
5 stars
1,485
4 stars
467
3 stars
177
2 stars
92
1 star
234
- TTTraveler3 days ago5.0Customer service top-notch. They went the extra mile to make sure I got what I was looking for.
- CLCurt Lewis6 days ago1.0Please update and add to the inventory of treat 2x6x8' lumber. I've been stopping once a week for the past three weeks hoping you'd update and add to the in stock quantities. My wife asked last week for you to bring out good inventory. I checked today. You do not have anything I can use. Please add/ update your stock!
- CLChristopher LewisMar 27, 20262.0I do love Lowes. However, finding someone to help is near impossible. 4 separate occasions I actually timed how long it took because I thought it was ridiculous, and it has averaged 45 minutes each time before I got help or just left. I just wish it was easier to get help, especially when the power tools are locked (even though they put half out on the shelve end caps). Unfortunately I own majority of Craftsman tools so I dont have much of a choice. Its easier to just order online.
- LWLarry WatsonMar 26, 20261.0Today called to find out if a store had a ceiling fan I wanted to replace the 15 year old fan that was stopping and starting on it's own . The AI voice said one was in stock. It was not. If they want to replace wage earning people with artificial unintelligent devices I will not shop at their store. So many consumer protections have gone by the wayside, but I can do my part not support a business which provides crummy service. My time matters!
- SWSheena WatsonMar 24, 20261.0Poor customer service and cashiers they took you for granted saying this and that waited for 1hr someone said they honor this and that but nothing it’s poor customer service the don’t treat customers good at all they tell you this and that.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Surprise, AZ?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, outdoor furniture, gardening equipment, kitchen and bathroom remodeling items, plumbing supplies, and more.
What are Lowe's Home Improvement's opening hours in Surprise, AZ?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Does Lowe's provide product installation services?
Yes, Lowe's offers various installation services including appliances, flooring, lighting, doors, cabinets, HVAC, and more.
Is Lowe's Home Improvement in Surprise, AZ involved in any community associations?
Yes, Lowe's is associated with Lowe's Toolbox for Education, Habitat for Humanity, Boys & Girls Clubs of America, SkillsUSA, and more.
What nearby stores and services can I visit along with Lowe's Home Improvement?
Nearby you can find Blue Rhino Propane Exchange, Minute Key locksmith, ALDI supermarket, Best Buy electronics store, and several beauty salons such as Ulta Beauty and Benefit Cosmetics BrowBar.
Are there nearby dining options near Lowe's Home Improvement in Surprise, AZ?
Yes, nearby dining options include Del Taco, Olive Garden Italian Restaurant, and Carl's Jr. fast food burger restaurant.
Which nearby facilities offer healthcare and wellness services near Lowe's Home Improvement?
Nearby healthcare facilities include Gentle Dental Grand Avenue, Southwest Dental cosmetic dentist, and assisted living at Chaparral Winds Assisted Living and Retirement home.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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