Store your belongings at Extra Space Storage on 14505 W Grand Ave in Surprise, AZ today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Rob and his team received consistent praise for their friendly, knowledgeable, and helpful service, making the rental process easy and enjoyable.
Cleanliness
The facility is frequently described as clean, well-maintained, and organized, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with significant price increases after initial rental agreements, leading to frustration and some deciding to move out.
Accessibility
Customers appreciated the facility's accessibility, including features like elevators and well-placed hand trucks for convenience.
LM
Linda Martin
2 days ago
5.0
Rob was very helpful in guiding me on available units and options. He was knowledgeable, professional, and considerate of my needs. Very accommodating service!
TO
Tracy Oglesby
2 days ago
5.0
Rob was very friendly and helpful. He took me on a tour and gave me all of the information I needed.
JK
jordan king
5 days ago
5.0
Rob was friendly and very helpful. Great experience!!
FZ
Faraz Zafar
Dec 10, 2025
5.0
Rob , Dave, and the other gentlemen in the front were awesome, friendly , funny. They were very knowledgeable about what I wanted and needed. We had good laughs and they were very down to earth. Treat you with respect and go over every question we had throughly. It’s a great experience, great facility, clean. 5/5 for me. Thanks guys
RM
Randy Martin
Dec 3, 2025
5.0
A fantastic customer service oriented facility! Rob and his team are amazing!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Surprise, Sun City West, Mirage, Bumstead, Youngtown, Sun City, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of W Grand Ave and N Parkview Pl.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of seperation from the outdoor elements.
What are the access hours for Extra Space Storage in Surprise, AZ?
The gate is accessible daily from 6:00 AM to 10:00 PM. The office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays and certain holidays.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection of storage units including climate-controlled units, indoor storage, and standard units to suit various storage needs.
Does Extra Space Storage provide moving and packing supplies?
Yes, moving and packing supplies such as boxes are available for purchase both online and at the facility.
How secure is Extra Space Storage?
The facility offers exceptional security with features like electronic gate access, multiple entrance/exit gates, and a manager living on site to enhance security.
Can I make online payments or reserve a storage unit online?
Yes, Extra Space Storage supports online payments and allows customers to reserve storage units through their website.
What payment methods are accepted at Extra Space Storage?
Payments can be made using American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located?
It is located at 14505 W Grand Ave, Surprise, AZ 85374, at the corner of W Grand Ave and N Parkview Pl.
What nearby places can I visit around Extra Space Storage?
Nearby you can find Starbucks for a coffee break, Deno's Pizza for Italian food, and Giftive for physical therapy services.
How can nearby businesses like WELLS FARGO BANK or H&R Block assist me when visiting Extra Space Storage?
You can conveniently access financial and tax services at WELLS FARGO BANK and H&R Block near the storage facility, making it easy to manage your finances during your visit.
Are there health and wellness facilities near Extra Space Storage?
Yes, nearby health and wellness options include Elements Yoga studio, Exult Performance gym, and Surprise Chiropractic for holistic care.