Extra Space Storage

4.9
851 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 14505 W Grand Ave in Surprise, AZ today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
14505 W Grand Ave, Surprise, AZ
85374, United States

Hours

Reviews

4.9
851 reviews
5 stars
821
4 stars
14
3 stars
3
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Rob and the staff received high praise for their friendly, helpful, and professional service, making the rental process easy and pleasant.

Cleanliness

The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with significant rate increases after initial rental periods, leading to frustration and some deciding to move out.

Accessibility

Customers appreciated the convenient location, easy access to units, and availability of helpful resources like hand trucks.
  • HH
    Heidi
    6 days ago
    5.0
    Clean, safe, and excellent service on top of that! Rob is a rock star, always helpful! Thank you for providing a worry free environment to store our things!
  • SA
    Sabi Alihodzic
    Nov 3, 2025
    5.0
    The manager was great to work with !! He got us into a bigger unit for cheaper then what we are paying now. Great service!!!
  • LL
    Linda
    Oct 29, 2025
    5.0
    Very friendly staff, and clean facilities. It’s great to store our extra things in temperature controlled storage.
  • JH
    Jani H
    Oct 28, 2025
    5.0
    Thank you for the warm welcome and quick set up! The location of the storage facility as well as the location of the unit are very convenient for us, and the price is is a steal!
  • DS
    Dianne Sievers
    Oct 17, 2025
    5.0
    I’m a new customer of Extra Space Storage, and initially rented a small 5’x10’ unit. It occurred to me very quickly that I needed/wanted more space. I stopped by the Surprise, AZ office today and the customer service agent Dave, helped me with the process of switching to a larger unit. Not only was he friendly and efficient, he helped me to choose a unit that had the easiest path to access it, (no more wandering aimlessly up and down all the aisles trying to locate my unit). Now I am happy with my decision to use Extra Space Storage and will highly recommend it to everyone. Thanks again Dave for your wonderful service.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.