Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sierra Vista, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
3700 Martin Luther King Parkway, Sierra Vista, AZ
85635, United States
Hours
Reviews
4.1
1,892 reviews
5 stars
1,055
4 stars
424
3 stars
186
2 stars
72
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report long wait times and unresponsive staff.
Product Availability
Customers frequently mention issues with product availability and stock discrepancies, leading to frustration when items are not found as advertised.
Delivery Issues
Numerous reviews highlight significant problems with delivery schedules and installation services, often resulting in delays and damaged items.
Store Environment
The store is generally described as clean and well-organized, with a good selection of products, although some customers noted high prices.
Employee Knowledge
There are concerns about the knowledge and training of employees, with some customers feeling that staff are not adequately informed about products or services.
- CJCorrina JoelNov 2, 20255.0Enjoyed looking around the store. Just bought a house was looking for some landscaping ideas
- TCTim ConroyOct 10, 20251.0Ordered online. When to this store(sierra vista,az.) to pickup the item. Went to the pickup desk and scanned the order barcode as instructed. Then the WAIT was on. While standing there no associate showed up. So we asked four different associate passing by and not one would help us, they just said someone would be here soon. Even when to the return desk and this associate told us she didn't have phone with her ? (No help there). So after waiting for almost TEN minutes a associate showed up. She gave us the item which was covered in dust. We told her that we had been waiting for almost TEN minutes, she didn't even respond. So the moral of the story is, custom service and the associates at store are the worst. Don't do reviews often, but this time had too.
- BABrian AdamsOct 4, 20255.0It's Lowes, what more can you say! The paint department was helpful.
- RZRegina ZeitlinSep 25, 20252.0Still waiting for window treatment installation, only been three months!!! I would recommend going elsewhere, because they don't include installation, even after discussing it with them ad nauseum...what a waste of almost 2 grand, never again...
- JEJ Max ElectricalSep 14, 20255.0Raphael at the pro desk is amazing. He has consistently demonstrated professionalism, reliability, and a strong commitment to customer satisfaction. His ability to deliver my orders in a timely fashion has added measurable value to our operations. Shout out to the pro desk and Raphael. Thank you
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sierra Vista, AZ?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Sierra Vista?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be started online, and for in-store returns, proof of purchase is required at the customer service desk.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You will receive email updates if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby automotive services close to Lowe's Home Improvement in Sierra Vista?
Yes, nearby automotive services include Mister Car Wash, Lawley’s Team Ford, Jiffy Lube, Discount Tire, Ed Morse Kia, and Lawley Kia. You can conveniently visit these after shopping for automotive or home improvement needs.
Where can I get propane exchange services near Lowe's Home Improvement?
Blue Rhino Propane Exchange is located nearby for convenient propane refills and exchanges.
Are there dining options close to Lowe's Home Improvement for a meal before or after shopping?
Nearby dining options include Native Grill & Wings, Olive Garden, Schlotzsky’s, and Subway, offering a variety of American, Italian, and fast food cuisines.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a wide range of installation services, including appliances, backsplashes, blinds, cabinets, carpet, countertops, decking, doors, garage doors, generators, gutters, flooring, HVAC, lighting, plumbing fixtures, roofing, and more.