Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Show Low, AZ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,418 reviews
5 stars
854
4 stars
286
3 stars
108
2 stars
63
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees received high praise for their helpfulness and professionalism, others were reported as rude or unhelpful.
Employee Knowledge
Several customers noted that while some employees were knowledgeable and provided excellent assistance, others lacked basic product knowledge.
Store Environment
The store is generally clean and well-organized, but some customers reported issues with cluttered aisles and difficulty navigating the store.
Installation Issues
There are significant complaints regarding installation services, with customers experiencing delays and poor communication.
Pricing Concerns
Some customers feel that prices are higher compared to competitors, leading to dissatisfaction.
- PDPaul Daniel6 days ago1.0I called the number provided in response to my previous review, by "the Owner ". The number led me to a random call center that pumped me for information, and they had no record of the 'alleged' message I was referring to, much less know who the "owner" was that I was referring to. Can I give negative stars??!!
- KRkim robinsNov 9, 20255.0The staff at this Lowe's go out of their way when it comes to customer service. Very pleasant
- CSChelsea SladeNov 1, 20255.0Jose Sanchez was by far the most helpful and patient department supervisor we’ve ever had the pleasure of working with at Lowe’s! He went above and beyond — not only helping us find everything we needed, but also loading up our cart and even grabbing us a second one because we ended up purchasing so much (all thanks to his excellent help!). Jose was kind, professional, and truly embodied what great customer service should be. Because of his incredible hospitality, we’re officially loyal Lowe’s customers for life! 10/10 experience — give this man a raise!
- TTThe 1200 TakeawayNov 1, 20252.0They have to train their older employees better on the app/loyalty member portion of the check out process. My girlfriend was in this store buying some stuff and was talked down to by a sour old woman who claimed to be a manager because she didn’t have the QR code for my loyalty points. I know full well you can enter that information with just my phone number and this sour puss refused to do it without the QR code. This brings me to my experience a few days ago with another old employee that always seems to be at the lumber check out. She always has a terrible attitude and is incredibly slow. It’s irritating. Sometimes there will be an open pack of shingles on a pallet and I’ll grab a few to finish a small project I have never had an issue. This old woman at the lumber checkout was trying to charge me 1/2 of a regular pack for about 3 shingles. I spend thousands at this Lowe’s because I like it better than home depot. I’m seriously questioning where my loyalties lie. You need some younger more motivated people at the checkout. Plain and simple.
- RHRA HOct 21, 20252.0Lots of stuff and workers. Not a single one spoke to me or even made eye contact. There's another big box store across the street. I'll go there next time. Only two stars due to the veteran parking. Great job on that. Now just train your employees.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Show Low, AZ?
You can find products including appliances, bathroom supplies, building supplies, electrical, plumbing, flooring, tools, lawn equipment, kitchen remodeling items, and more at Lowe's Home Improvement in Show Low, AZ.
What are the store hours for Lowe's Home Improvement in Show Low, AZ?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 7:00 PM, with holiday hours varying; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Home Improvement in Show Low, AZ offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account, and you will receive email updates regarding your order.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's Home Improvement offer installation and assembly services?
Yes, Lowe's provides various installation services such as appliances, flooring, cabinets, lighting, HVAC, and more. They also offer assembly services for certain products.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online before shipping the item back, and in-store returns require proof of purchase at the customer service desk.
What is a popular nearby propane supplier close to Lowe's Home Improvement in Show Low, AZ?
Blue Rhino Propane Exchange is a nearby propane supplier, convenient for customers needing propane while shopping or working on projects.
Are there nearby places to get keys or locksmith services near Lowe's in Show Low, AZ?
Yes, KeyMe Locksmiths and Minute Key provide key and locksmith services close to Lowe's, which can be useful if you need key duplication or locksmith assistance while visiting.
What dining options are near Lowe's Home Improvement where customers can eat before or after shopping?
Near Lowe's, customers can visit Firehouse Subs for sandwiches, Panda Express for Chinese fast food, or Grumpy Jake’s BBQ Catering for American barbecue cuisine.