Business Details
About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
859 reviews
5 stars
833
4 stars11
3 stars1
2 stars2
1 star12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and providing a no-pressure buying experience.
Product Knowledge
Staff members demonstrated extensive knowledge about mattresses and pillows, helping customers make informed decisions.
Positive Experience
Many reviews highlighted enjoyable shopping experiences, with customers feeling satisfied and appreciated during their visits.
Cleanliness
The store was noted for being clean and well-maintained, contributing to a pleasant shopping environment.
Team Performance
Specific employees, particularly Peter, Cas, and Rishi, received multiple commendations for their exceptional service.
- CBChristina BorstNov 15, 20255.0Great experience at the store. The sales representative was very informative and assisted us without any sales pressure. We will return to this store when we are ready to make our purchase.
- MCMariela CasasNov 9, 20255.0Great staff and super helpful! Highly recommend.
- MJMadilyn JamesNov 9, 20255.0Super welcoming and friendly staff. Store was very clean. Manager Peter went above and beyond by delivering my pillows to my car for me. Also let me know about their BOGO!
- AAArielle AbedNov 2, 20255.0Great experience with Peter and wonderful explanation and great customer service!
- JBJustin BretagNov 1, 20255.0Peter was very helpful and was less interested in making a sale than he was making sure I got the correct bed!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. Ensure your frame is a flat, solid surface; using a Tempur-Pedic foundation is recommended to maintain the warranty.
How will my new Tempur-Pedic mattress be delivered?
Most Tempur-Pedic mattresses come with free White Glove delivery, where the mattress is set up and packaging removed upon arrival. The TEMPUR-Cloud mattress ships compressed via UPS for home setup.
What is the difference between Medium and Medium Hybrid Tempur-Pedic mattresses?
Medium Hybrid mattresses combine the TEMPUR-ES™ material with a coil system, offering a softer and more responsive feel with added bounce, unlike the all-foam Medium models.
Does the store offer mattresses for RVs, boats, or other non-traditional spaces?
Yes, custom mattress sizes are available through an authorized partner. Having your dimensions ready can help expedite the order process.
Can I purchase replacement covers for my Tempur-Pedic mattress?
Replacement covers are available for models with removable covers. You can order them online or get assistance in-store for older models.
What are the Tempur-Pedic Flagship Store's regular business hours?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options does the Tempur-Pedic Flagship Store accept?
They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
Is there wheelchair accessibility at the Tempur-Pedic Flagship Store?
Yes, the store has wheelchair accessible entrances and parking available.
How can the nearby Culinary Dropout restaurant enhance my visit to the Tempur-Pedic Flagship Store?
After shopping for mattresses, you can enjoy a meal or drinks at Culinary Dropout, located nearby, making your trip convenient and enjoyable.
What nearby salons can I visit alongside a trip to Tempur-Pedic Flagship Store?
ARIA Nail Bar is a nearby beauty salon where you can relax and pamper yourself before or after visiting the mattress store.
Are there real estate services close to the Tempur-Pedic Flagship Store?
Yes, several real estate agents like UrbanREaz and Gina Nasta Realtor are nearby, which may be useful if you are moving and looking for a new home with a Tempur-Pedic mattress.