Business Details
About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
15037 North Scottsdale Road, Scottsdale, AZ
85254, United States
Hours
Reviews
5.0
402 reviews
5 stars
397
4 stars0
3 stars2
2 stars1
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and patient, with many specific mentions of Rishi, Jorene, and Julien providing exceptional service.
Product Knowledge
Reviewers highlighted the staff's expertise in explaining the features and benefits of various mattresses and pillows, helping customers make informed decisions.
Shopping Experience
The store environment was described as clean, welcoming, and comfortable, contributing to a positive shopping experience without high-pressure sales tactics.
Delivery Service
While most feedback was positive, there were a few mentions of issues with delivery service, indicating room for improvement in this area.
Overall Satisfaction
Many customers expressed high satisfaction with their purchases and the overall experience, recommending the store to others.
- CCCandace1 day ago5.0My husband and I stopped in to begin our search for a new mattress. The level of service was amazing. Rishi was patient and knowledgeable about the products. He took time to allow us to experience the mattresses and advised us of the health benefits. Thank Rishi for your time and assistance.
- SCScott Colson1 day ago5.0Great experience. Jorene was very professional and patient. She gave us all the time we needed to check out various mattresses. She thoroughly explained differences between each line and the pricing for each. Best mattress experience ever.
- DEDianne Ophelia, Esq.1 day ago5.0The store is beautiful and the staff first rate. Jorene is extremely knowledgeable and worked very hard to be certain that we received every discount possible. She’s the best!
- JCJefferson Cheuk1 day ago5.0Just at the store today and Rishi helped me and my wife to get 2 pillows with his knowledgeable experience on different firmness of the bed and height of the pillow. It made a big difference. Will recommend others to come to the store to try things out.
- CLCindy Liu1 day ago5.0We had a wonderful pillow picking experience with Rishi, he is very patient and knowledgeable. We learned a lot about pillows and went home with the choice we love.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress purchased here?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. For unusual sizes or non-US market frames, check product dimensions. Using the mattress without a solid, flat surface or proper slats may void the warranty.
What delivery options are available for mattresses bought at this store?
Mattresses, except the TEMPUR-Cloud, come with free White Glove delivery including setup and removal of old mattress. The TEMPUR-Cloud ships compressed for self-setup and is delivered via UPS without White Glove service.
What are the differences between Medium and Medium Hybrid mattress feels?
Medium Hybrid mattresses combine TEMPUR® material with a coil system offering pressure relief with responsive bounce, feeling slightly softer. Medium mattresses are all foam. Hybrids are a good introduction for those used to spring mattresses.
Are custom mattress sizes available for non-traditional sleepers such as RV or boat beds?
Yes, custom sizes are available through an authorized partner. Having your custom dimensions ready will make the ordering process smoother. Contact Sleep Experts at 888-811-5053 for assistance.
Can I purchase replacement covers for my Tempur-Pedic mattress?
Yes, replacement covers are available for mattresses with removable covers. You can order covers for current models online or get help from Sleep Guides in-store for older models.
What are the store's regular hours of operation?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Tempur-Pedic Flagship Store offer in-store pickup and delivery?
Yes, customers can choose both in-store pickup and delivery services when purchasing products.
What nearby places can I visit while shopping at the Tempur-Pedic Flagship Store in Scottsdale Quarter?
Nearby you can visit Cheeky Chic Baby Boutique for children's clothing, SkinCeuticals SkinLab for spa treatments, and JoJo's Shake Bar to enjoy a meal or bakery items. These options provide a variety of shopping and relaxation experiences for customers.
How can nearby places like Latte Lounge or Sweet Paris Crêperie & Café complement my visit?
After shopping at the Tempur-Pedic Flagship Store, you can relax at nearby Sweet Paris Crêperie & Café with a smoothie or café fare, or enjoy a meal at JoJo’s Shake Bar, enhancing your shopping experience in Scottsdale Quarter.
Are there other complementary stores near the Tempur-Pedic Flagship Store in Scottsdale Quarter?
Yes, there are various retail stores nearby such as CB2 Scottsdale Quarter for home décor, Kendra Scott for jewelry, and LensCrafters for eyewear, offering diverse shopping options in the same area.