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Self-Storage Facility
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Frequently Asked Questions About Storage Now
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of Storage Now in Scottsdale?
Storage Now is open every day from 8:00 AM to 6:00 PM.
Are there any items I am not allowed to store at Storage Now?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Contact the facility for questions about specific items.
What documentation do I need to rent a storage unit?
A government issued photo ID such as a driver's license, state ID, or passport is required. Military customers need to provide additional information.
How can I make a payment for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payment signup is also available.
Is there a long-term lease requirement to rent a unit?
No, Storage Now rents units on a month-to-month basis with no long-term obligations.
Does Storage Now sell moving supplies and locks?
Yes, they sell boxes, moving supplies, and locks for your convenience.
Can I visit Storage Now to tour the facility without renting a unit?
Yes, you can stop by anytime during office hours for a complimentary tour of the facility.
Are there any discounts available for new customers?
Yes, special pricing and promotions such as one month 50% off are offered for new storage customers.
What nearby dining options can I visit before or after using Storage Now?
Nearby dining options include McDonald's, Renegade Coffee Company, Casella's Italian Delicatessen, Tacos y Huaraches El Gordo, and Cookies by Design. You can enjoy a meal or snack when visiting the area.
Are there any nearby services such as gas stations or convenience stores near Storage Now?
Yes, nearby service options include Scottsdale Mobil, Exxon & Mobil Stations, Mobil gas stations, 7-Eleven convenience store, and Western Union for financial services.
Where can I find nearby personal care and beauty services when visiting Storage Now?
Nearby personal care options include Happy Feet Barber, Steve's Barber Shop, Shear Magic Hair Design, The Bronze Bar tanning salon, and ND Nail Salon.