La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the knowledgeable and helpful staff, highlighting their patience and willingness to assist without being pushy.
Showroom Experience
The showroom was described as clean, spacious, and well-lit, contributing to a pleasant shopping environment.
Product Quality
Many reviews emphasized the high quality and comfort of the furniture, with several customers expressing satisfaction with their purchases.
Design Assistance
The design services provided by staff were frequently mentioned as exceptional, with many customers appreciating the personalized help in selecting furniture and decor.
Delivery Issues
Some customers reported issues with delivery and product defects, indicating a need for improvement in post-purchase service.
TG
Trini Gomez
3 days ago
1.0
I am writing to share a very disappointing experience my husband and I had at your store recently.
We came in specifically looking for a Herman Miller desk chair. As soon as we walked in, a sales associate looked both of us up and down in a judgmental way. When my husband explained we were shopping for a desk chair and mentioned that your website showed one available, the associate again looked us over and dismissively told us that you “only had one chair.” She then went a step further and suggested that we shop at Costco or Amazon—while once again looking us up and down.
We were dressed casually (jeans, tennis shoes, and a T-shirt), but that should never determine how customers are treated or whether they are perceived as able to afford items in your store. The assumption that we did not belong there was both offensive and unprofessional.
What makes this experience even more disappointing is that we fully intended to purchase not only the chair, but also a living room set and bar stools from your store. That opportunity was lost due to the way we were treated.
I hope this feedback is taken seriously, as no customer should feel judged or dismissed based on appearance alone. I would appreciate knowing how this will be addressed moving forward.
SB
Susan Bartlett
Nov 30, 2025
5.0
Anthony Lucero was our salesman and he was terrific! Very knowledgeable and helpful. So easy to work with. He let us browse and was not pushy at all. Thank you Anthony.
WN
William Nahnsen
Nov 28, 2025
5.0
Very pleased with the service by La-Z-Boy Scottsdale. Thank you Anthony Lucero.
MP
Mark Popejoy
Nov 17, 2025
5.0
Sabra was knowledgeable and helpful. We found the right furniture at La-Z-Boy. We are repeat buyers. Thanks.
DH
Diana Herron
Nov 15, 2025
4.0
This is a very pleasant showroom. It is spacious, clean, and well lighted. Debby was great. She helped me pick out the right recliner for me and placed the order. My cat Finley and I are looking forward to enjoying this new luxury by Christmas.
Frequently Asked Questions About La-Z-Boy Scottsdale
What types of furniture does La-Z-Boy Scottsdale offer?
La-Z-Boy Scottsdale offers a wide range of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers, all customizable to fit your style.
What are the store hours for La-Z-Boy Scottsdale?
La-Z-Boy Scottsdale is open daily from 10:00 AM to 6:00 PM. The store is closed on holidays such as November 27, December 24, and December 25, 2025.
Does La-Z-Boy Scottsdale offer delivery services?
Yes, La-Z-Boy Scottsdale provides delivery services for your convenience.
Is proof of COVID-19 vaccination required to shop at La-Z-Boy Scottsdale?
No, proof of COVID-19 vaccination is not required to visit or shop at La-Z-Boy Scottsdale.
What payment methods are accepted at La-Z-Boy Scottsdale?
La-Z-Boy Scottsdale accepts American Express, Discover, Mastercard, and Visa for payments.
Where is La-Z-Boy Scottsdale located?
La-Z-Boy Scottsdale is located at 15836 N. Scottsdale Rd., Scottsdale, AZ 85254, USA.
Can I visit other furniture stores near La-Z-Boy Scottsdale?
Yes, nearby furniture stores include Bassett Furniture Direct and NW Rugs & Furniture, offering additional options for your home furnishings shopping.
Are there dining options near La-Z-Boy Scottsdale?
Yes, the White Chocolate Grill Naperville is a nearby American restaurant and bar where you can enjoy a meal before or after visiting the store.
What nearby landmarks or real estate options are close to La-Z-Boy Scottsdale?
Nearby attractions include The Quincy at Kierland and Residences Kierland, both recognized landmarks and real estate options in the area worth exploring.
How can I contact La-Z-Boy Scottsdale or learn more about their products?
You can call La-Z-Boy Scottsdale at +1 602-470-2488 or visit their website at https://www.la-z-boy.com for more information and product browsing.