Brand Certified
Lowe's Home Improvement
4.1(3231 reviews)
Certified by Lowe's Home Improvement • Apr 05, 2026
Business Details
2929 W. Thunderbird Road, Phoenix, AZ
85053, United States
Certified by Lowe's Home Improvement • Apr 05, 2026
(602) 564-7811
Certified by Lowe's Home Improvement • Apr 05, 2026
https://www.lowes.com/store/AZ-Phoenix/1204
Certified by Lowe's Home Improvement • Apr 05, 2026
About
Certified by Lowe's Home Improvement • Apr 05, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Phoenix, AZ is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Apr 05, 2026
Hours
Certified by Lowe's Home Improvement • Apr 05, 2026
Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.1
3,231 reviews
5 stars
1,808
4 stars
688
3 stars
292
2 stars
128
1 star
315
- SCSteven Craig6 days ago1.0I purchased a Whirlpool water softener from Lowe’s in October, and it has not worked correctly since day one. When I attempted to return it, Lowe’s refused because it was outside their 90-day return window and directed me to Whirlpool’s warranty instead. Unfortunately, dealing with Whirlpool has been extremely frustrating. Each response takes about three weeks, and instead of resolving the issue, they’ve repeatedly sent replacement parts for me to install myself. After installing the first part with no success, I’ve now been told another part is on the way—months later, and the unit still does not function. At this point, it’s April, and I am stuck with a brand-new, non-working water softener and no clear resolution. Lowe’s has not stood behind the product they sold, and Whirlpool’s warranty support has been slow and ineffective. I expected far better customer service and accountability from both companies. I would not recommend purchasing this product based on my experience.
- WWWinnphxMar 31, 20261.0BUY FROM HOME DEPOT, LOWE'S Is NOT the right choice. Took 5.5 hours for our order to be "ready." Once we got there Employees wanted my Driver to load up the product himself, took an extra 25 minutes to load him. We were given the wrong product, when we brought it to their attention they argued that we were wrong and trying to steal product. We already Paid for the Order when it was placed and you treated my People like GARBAGE.
- MMM.SMar 31, 20261.0I ordered 100 pieces of lumber and a tub of screws. At first they said they never received an order. It took 6 hours for them to pull it. Then they could not find a forklift operator and tried to have me load it by hand alone onto my stakebed truck. After 20 minutes they found one. Plus they pulled the wrong tub of screws. Seriously no point in will calling orders just for them to make you do all the work yourself anyway. Better off at Home Depot.
- WIWHT ICEMar 28, 20261.0Wood Machine out of order 😞. With all the construction 🚧 going on around here - that Machine should never be down. Regardless of parts needed to fix (on-hand). Always have a contingency plan in place....allows the Customer to know they are appreciated. 😀
- DBDewey BreenMar 19, 20265.0It was later than I expected when I arrived... In fact I thought they were closed! In search of a specific length and width of shelving, I hurtled myself to the lumber aisle. As it was late, he didn't see many workers about. However, I found someone who was more than helpful! Long story short, this was a good Lowe's! And I've been to many! I'll be back to this one! 😎
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Phoenix, AZ?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement on weekdays and weekends?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays, with some variations on holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided as your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned through your Order History, while in-store returns require proof of purchase at the customer service desk.
Are installation services available at this Lowe's location?
Yes, Lowe’s offers a variety of installation services including appliances, flooring, cabinets, doors, windows, and more to assist with your home improvement projects.
What payment options does Lowe's Home Improvement accept?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store provides wheelchair accessible parking and onsite services to accommodate customers with disabilities.
What nearby places can I visit before or after shopping at Lowe's?
Nearby, you can grab a meal at McDonald's or Whataburger, enjoy entertainment at AMF Deer Valley Lanes bowling alley, or visit Fry's Electronics for additional shopping options.
How can nearby businesses like 'Blue Rhino Propane Exchange' complement my shopping experience at Lowe's?
You can exchange propane tanks at Blue Rhino Propane Exchange conveniently located nearby, which complements your outdoor and grilling needs purchased at Lowe's.
Are there any nearby services for lock and key needs near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key provide locksmith and key services nearby, which can be useful for home security and access solutions connected to your home improvement projects at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified April 05, 2026Yext Knowledge Graph
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