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Self-Storage FacilityRV Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours to the storage facility gates?
The gates are accessible daily from 6:00 AM to 9:00 PM.
What are your office hours for customer service?
Our office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Are there any items that I am not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, or perishables. Please contact us for questions about specific items.
When can I move in to rent a storage unit?
You can move in anytime during office hours if there is a storage space available that meets your needs.
What documentation is required to rent a storage unit?
A Government issued photo ID such as a driver's license, state ID, or passport is required. Military customers may need to provide additional information.
How can I make payments for my storage unit?
Payments can be made in person, online, by phone, or via mail. Automatic payments are also available.
What types of payment do you accept?
We accept checks, cash, VISA, Mastercard, cashier's checks, and money orders.
Do you sell moving supplies such as boxes and locks?
Yes, boxes, moving supplies, and locks are available for purchase at the facility for your convenience.
Are there any popular places nearby where I can grab food or a coffee?
Yes, nearby you can find Hanover Roasting Co. for coffee, Double D's Tacos and El Goloso Hot Dogs for quick meals, Panda Express for Asian cuisine, Filibertos Mexican Food, and Burger King for fast food options.
Is there a gas station or convenience store close to US Storage Centers?
Yes, QuikTrip and Circle K Corporation are nearby convenience stores and gas stations, convenient for fuel or quick shopping before or after your visit.
Are there any nearby services for moving or automotive care that I can use alongside my storage rental?
Yes, Midgard Moving provides moving services nearby, and Quick Wash offers car wash and automotive services close to the facility.