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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the office hours for US Storage Centers in Phoenix?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sunday.
When do customers have access to the storage gates?
Gates are accessible daily from 7:00 AM to 8:00 PM.
Are there any items I am not allowed to store at US Storage Centers?
Yes, prohibited items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
Do I need to sign a long-term lease to rent a storage unit?
No, rentals are available on a month-to-month basis without long-term obligations.
What forms of payment does US Storage Centers accept?
Payments can be made by cash, checks, VISA, Mastercard, cashier's checks, and money orders.
Does US Storage Centers sell moving supplies?
Yes, they sell boxes, locks, and other moving supplies for customer convenience.
Can I reserve a storage unit online without paying upfront?
Yes, online reservations are hassle-free and do not require any credit card holds. You can reserve your unit online today.
How can visiting nearby 7th Ave/Camelback station help when visiting US Storage Centers?
The 7th Ave/Camelback station provides convenient light rail access that can make it easier to travel to US Storage Centers without a car.
What automotive services are available near US Storage Centers?
Nearby you can find Kerry's Car Care, Munich Motors, and Direct Drive Auto for automotive repair, parts, and dealership services.
Are there any local dining options near US Storage Centers?
Yes, Belly Kitchen and Bar offers Vietnamese cuisine and is located close to US Storage Centers, perfect for grabbing a meal before or after your visit.