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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the operating hours of US Storage Centers on weekdays?
US Storage Centers is open Monday through Friday from 9:30 AM to 6:00 PM.
Is US Storage Centers open on Sundays?
No, US Storage Centers is closed on Sundays.
Can I visit US Storage Centers on Saturdays?
Yes, US Storage Centers is open on Saturdays from 8:30 AM to 5:00 PM.
What types of items am I not allowed to store at US Storage Centers?
You cannot store liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
Do I need to sign a long-term lease to rent a storage unit at US Storage Centers?
No, US Storage Centers rents on a month-to-month basis with no long-term obligations.
How can I pay for my storage unit at US Storage Centers?
You can pay in person, online, by phone, or via mail. Automatic payments are also available. Accepted forms include checks, cash, Visa, and Mastercard.
Do you provide locks and moving supplies at US Storage Centers?
Yes, US Storage Centers sells boxes, moving supplies, and locks for your convenience. Alternatively, customers can bring their own compatible locks.
Are there nearby automotive services close to US Storage Centers?
Yes, Quick Quack Car Wash and U-Haul Neighborhood Dealer are nearby for car cleaning and truck rental services, which are convenient if you are moving items to or from your storage unit.
What Mexican dining options are near US Storage Centers?
Nearby Mexican restaurants include Cerritos Mexican Food, Las Islas Del Capitan, CERRITOS MEXICAN FOOD LLC, Erickito restaurante, La Korita Mexican Food, and Taqueria La Korita, perfect for grabbing a meal before or after your storage visit.
Are there any hotels near US Storage Centers for visitors out of town?
Yes, Motel 6 and Super 8 are nearby hotels, providing convenient accommodations if you are traveling to Phoenix and need storage services.