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Self-Storage Facility
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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the standard operating hours for US Storage Centers in Phoenix?
US Storage Centers is open Monday through Friday from 9:30 AM to 6:00 PM, Saturdays from 8:30 AM to 5:00 PM, and Sundays from 10:00 AM to 2:00 PM.
Can I access my storage unit outside office hours?
Gate access hours are typically from 7:00 AM to 8:00 PM every day. For specific gate access times, please visit the facility's website.
What types of items are prohibited from storage at US Storage Centers?
You may not store liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility if you have questions about specific items.
Do I need to sign a long-term lease at this facility?
No, US Storage Centers rents on a month-to-month basis with no long-term obligations.
What forms of payment are accepted at US Storage Centers?
Accepted payment methods include checks, cash, VISA, MasterCard, cashier's checks, and money orders.
Can I reserve a storage unit online without a credit card hold?
Yes, you can reserve units online hassle-free without any credit card holds.
Are there any storage supplies available for purchase on site?
Yes, the facility sells boxes, moving supplies, and locks for customer convenience.
What nearby convenience stores can I visit while at US Storage Centers?
7-Eleven, a convenience store and gas station, is nearby and might be useful for quick snacks or fuel during your visit.
Is there any nearby educational institution near US Storage Centers?
East Indian School, an elementary school, is located nearby and may help parents or staff find landmark directions or plan their day around school hours.
Are there any automotive repair services near US Storage Centers?
Yes, Hays Radiator Service and Hargraves Auto Repair Center are close and can assist with vehicle maintenance while you're storing your items.