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Frequently Asked Questions About US Storage Centers
Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.
When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime during office hours.
What type of documentation do I need to provide in order to rent?
We require a Government issued photo ID (example: driver’s license, state id, or passport). Military customers are required to provide more information.
How do I make a payment?
You can pay in person, online, by phone, or via mail. You may also sign up for automatic payments.
Do I need to sign a long-term lease?
There are no long-term obligations — we rent on a month-to-month basis.
What forms of payment do you accept?
We accept checks, cash, VISA, and Mastercard. We also accept cashier's checks and money orders.
Do you sell boxes and moving supplies?
Yes, we also sell locks in addition to boxes and moving supplies for your convenience.
Do I need to bring my own lock?
Customers will be required to provide a compatible lock for their unit if they choose to purchase their own. Locks are also available for purchase at the facility.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your storage needs. Unit sizes and prices vary by location. Please contact a location near you for available sizes and prices, or see our Size Guide online!
Can I stop by to view the facility or do I need a storage space?
Stop by anytime during our office hours and our professional storage team will give a complimentary tour of the facility. Office hours vary per location.
What times do I have access to the gates?
To see gate hours, visit the facility page on our website to see the access hours.
Do I have to pay to reserve a storage unit?
Our online reservations are hassle-free and do not require any credit card holds. Reserve online today!
Do you offer discounts?
Yes! We offer special pricing and promotions for new storage customers such as one month 50% off. You can find our promotions by searching for your local facility on our website.
Do you offer online rentals?
Yes! Find your local facility on our website and rent your unit today from the comfort of your own home. Save time by completing your lease and payment online.
What are the access hours for US Storage Centers at 2331 West Indian School Road?
You can access the storage gates daily from 5:00 AM to 9:00 PM.
What are the office hours for in-person assistance at US Storage Centers?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 8:30 AM to 5:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Are there any restrictions on items that can be stored at US Storage Centers?
Restricted items include liquids, explosives, flammable liquids, toxic materials, and perishables. Contact the facility for questions about specific items.
Do I need to sign a long-term lease to rent a storage unit?
No, rentals are month-to-month with no long-term obligations.
What forms of payment are accepted at US Storage Centers?
Payments can be made by cash, checks, VISA, Mastercard, cashier's checks, and money orders.
Can I reserve a storage unit online without providing credit card information?
Yes, online reservations are hassle-free and do not require a credit card hold.
What nearby facilities can I visit for additional storage options?
Store It All Storage Phoenix is a nearby self-storage facility you might consider alongside US Storage Centers.
Are there nearby automotive services I can visit when renting a storage unit?
Yes, nearby automotive services include Car Mix Motor Co., Automex Motor Co., and La Hefa Customs Tires and Wheels for car needs.
What dining options are nearby US Storage Centers?
Federico's Mexican Food, a Mexican and fast food restaurant, is nearby for convenient meals before or after your storage visit.
Where can I buy storage supplies such as boxes and locks near US Storage Centers?
US Storage Centers sells locks, boxes, and moving supplies; additionally, hardware stores like Iron Doors Arizona and Hong Lock are nearby for related needs.