Brand Certified
The Container Store
4.5(460 reviews)
Certified by The Container Store • Feb 22, 2026
Business Details
4949 N 20th Street, Phoenix, AZ
85016, United States
Certified by The Container Store • Feb 22, 2026
(623) 435-4070
Certified by The Container Store • Feb 22, 2026
https://www.containerstore.com/stores/az/phoenix/4949-n-20th-street
Certified by The Container Store • Feb 22, 2026
About
Certified by The Container Store • Feb 22, 2026
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Phoenix, AZ Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Phoenix area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by The Container Store • Feb 22, 2026
Hours
Certified by The Container Store • Feb 22, 2026
Reviews
4.5
460 reviews
5 stars
304
4 stars
86
3 stars
39
2 stars6
1 star
17
What are people saying?
AI-generated from recent customer reviews
Store Experience
Customers generally found the store clean, organized, and well-stocked, with a great selection of products for various storage needs.
Customer Service
While many reviews praised the friendly and helpful staff, there were notable instances of poor service and perceived indifference towards certain customers.
Pricing
The store is often described as overpriced, with some customers expressing dissatisfaction with high prices, while others acknowledged the quality justifies the cost.
Product Availability
Several customers reported issues with product availability, including items being out of stock or not carried anymore.
- AHAmanda HinchcliffFeb 18, 20262.0Do not trust their online store quantities. They claim their can't control what is in someone's shopping cart while you place an online order, but it's more likely poor tracking. It will take weeks to get what you ordered
- SNSarah NamdarianFeb 4, 20265.0I just picked up an online order and Michelle brought it out to my car. She was super sweet and helpful with my order. Thank you!
- CMChevelle McKinneyJan 17, 20263.0This location is conveniently situated near Highway 101, making it easily accessible. The store’s layout is well-organized, and the pricing is generally reasonable. Affordable containers are displayed along the outskirts of the aisles; however, determining their cost is unnecessarily complicated. The boxes are not labeled with either the type or the price (e.g., sweater box), leaving customers to rely on overhead images that are unclear and difficult to interpret. Attempts to seek assistance are met with indifference, which further detracts from the shopping experience. Ultimately, the lack of clear labeling and customer support led me to abandon my storage purchase and shop elsewhere.
- JSJennifer SJan 11, 20264.0I love going there but there are some items that aren't carried anymore.
- DHD HNov 28, 20255.0The most conservative store Ive ever shopped in. A bizarre experience
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options are available at The Container Store in Phoenix, AZ?
We offer free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services at our Phoenix location.
Do you provide special financing options at this store?
Yes, special financing is available with The Container Store Credit Card, which can be applied for online.
Can an In-Home Designer visit my home to help design my space?
Yes, our In-Home Designers offer free home visits to develop proposals including time and product costs for transforming your space.
Is it possible to get free design services if I don't live near a store?
Absolutely. You can schedule a Virtual Design appointment and work with a Design Specialist remotely via phone, tablet, or computer.
Can the store assist with home organization services?
Yes, our In-Home Organizers will come to your home to organize any space, including labeling, donations drop-off, and returns.
What types of custom closet styles and materials are offered?
We offer a wide variety of exclusive custom spaces including solid steel and built-in wood options to fit any room, style, and budget.
What are the store hours of The Container Store in Phoenix, AZ?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours on select dates.
Which payment methods are accepted at this store?
We accept American Express, Cash, Discover, MasterCard, and Visa for your convenience.
Are there any nearby places to visit around The Container Store on N 20th Street?
Yes, nearby you can visit Barnes & Noble for books and café, Marble Slab Creamery for ice cream, and Hopdoddy Burger Bar for casual dining before or after your shopping.
How can nearby banks help customers visiting The Container Store?
Nearby banks like 1STBANK, FirstBank, Comerica Bank, and Wells Fargo Bank provide convenient financial services to manage payments or financing related needs during your visit.
What nearby wellness and beauty services can I find near The Container Store?
Customers can access wellness and beauty services nearby with All-Star Chiropractic, Supercuts salon, Distinctive Salon and Spa, Bluemercury beauty salon, and yoga studios like Sumits Yoga and Biltmore Hot Yoga.
Brand Certified Facts from The Container Store
The Container Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website