Brand Certified
Lowe's Home Improvement
4.1(3216 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
2929 W. Thunderbird Road, Phoenix, AZ
85053, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(602) 564-7811
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/AZ-Phoenix/1204
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Phoenix, AZ is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
3,216 reviews
5 stars
1,801
4 stars
687
3 stars
290
2 stars
127
1 star
311
- RNRobert Newnum3 days ago5.0Bell Ford Has a Great Professional Staff in Sales, Service and Parts 💪 Thank you Bell Ford.
- VCVegan ConservativeMar 3, 20264.0I went to Target. Nothing. Went to Hobby Lobby. To my surprise, something but meh. Thought I was going to have to go online for what I wanted and I loathe going online to shop. Went to Lowe's for gardening stuff and... not only beautiful garden banners (WITH a sturdy holder, mind), but one with a Christian "He is risen" Easter theme?! At Lowe's?! I purchased it and another beautiful banner plus some butterfly ornaments. What a beautiful find. Last year it was metal cactus, now this. Lowe's has joined my list of places to go for outdoor decor.
- MGMada GonzalezFeb 25, 20265.0Buen servicio, excelente trato del personal que alli labora
- CWcarl wintersFeb 22, 20261.0My family and I had a scheduled appointment with Kim (Cabinets) on 02/19/2026 between 10 AM-11 AM. While Kim is a phenomenal, stellar professional who has always gone above and beyond for us, the environment created by the rest of the staff was disturbing and felt "fortified" and hostile. During our visit, we witnessed Mike, Chico, Terran, Josh, Octavia, and Supervisor Selina (who is Octavia's relative) bombarding Kim’s desk while she tried to work. Most alarmingly, Octavia physically bumped and pushed my nephew out of the way during a purchase. When Kim took us to the Appliances department for a quote, this entire group, including Terran Buck (Supervisor), followed closely behind us in a manner that felt like targeted harassment and intimidation. I have also dealt with Chris, who was condescending to my niece, and observed Josh (Mill) and Terran Buck acting unprofessionally. There is a clear, toxic "clique" culture here involving Santana (Store Manager), Jaime (HR), Selina, and “Rick” but I found out formally his name is Richard Hanson. Jenny and Brandon in paint department were also rude, lied to me and my family and I am not happy about that either. Kim is a dedicated worker who has suddenly disappeared after being subjected to this environment. It is deeply concerning to see a top-tier employee targeted by a group that feels "untouchable." I felt threatened and harassed as a customer. I will be escalating this to Corporate and the District Manager immediately. This store has a serious leadership and safety issue.
- KSKarl SundbergFeb 10, 20265.0Needed salt pellets and utilized curbside service, nothing could be easier. The two Lowes team members were cheerful and prompt.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Phoenix, AZ?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement on weekdays and weekends?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays, with some variations on holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided as your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned through your Order History, while in-store returns require proof of purchase at the customer service desk.
Are installation services available at this Lowe's location?
Yes, Lowe’s offers a variety of installation services including appliances, flooring, cabinets, doors, windows, and more to assist with your home improvement projects.
What payment options does Lowe's Home Improvement accept?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store provides wheelchair accessible parking and onsite services to accommodate customers with disabilities.
What nearby places can I visit before or after shopping at Lowe's?
Nearby, you can grab a meal at McDonald's or Whataburger, enjoy entertainment at AMF Deer Valley Lanes bowling alley, or visit Fry's Electronics for additional shopping options.
How can nearby businesses like 'Blue Rhino Propane Exchange' complement my shopping experience at Lowe's?
You can exchange propane tanks at Blue Rhino Propane Exchange conveniently located nearby, which complements your outdoor and grilling needs purchased at Lowe's.
Are there any nearby services for lock and key needs near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key provide locksmith and key services nearby, which can be useful for home security and access solutions connected to your home improvement projects at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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