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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Phoenix, AZ is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
3,041 reviews
5 stars
1,701
4 stars
671
3 stars
280
2 stars
114
1 star
275
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpful employees while others reported poor service and lack of assistance.
Store Cleanliness
Many customers noted that the store is clean and well-organized.
Product Availability
Customers appreciated the decent selection of products, though some faced issues with stock and order fulfillment.
Installation Services
Numerous complaints about poor installation services and lack of follow-up on orders.
Checkout Experience
Some customers found the checkout process slow and frustrating, particularly at self-checkout.
- DEdeena elleJan 1, 20261.0Unwelcoming entrance, I felt as if I was 1 of the 5 customers in the store. The mystery shopper lurked over me as I searched for specific screws (worth 0.98 cents) yet did not follow me to the tool isle (??) strange feeling…I felt uncomfortable and will not be revisiting.
- GFGarrett FarleyDec 31, 20251.0If you call, then get past the AI to speak with a store member, they just hang up the phone on you without ever answering it. Should probably try to find out who's doin that cuz I'm taking my money somewhere else as a result
- CSChris StutzmanDec 29, 20252.0It's a Lowes. Decent selection, staff are nice and helpful. They have cameras that spy on you and sell your info to anyone that will pay. Surveillance state here and it's not about theft prevention either. Why follow you or get a warrant when the police can just pay for access to you're whereabouts?
- BGBrittney GreeningDec 10, 20255.0Very clean store and helpful employees
- DWDoug WindolphDec 9, 20255.0Nice hardware and lumber yard. Seem to always have to right gadget for what ever project you have going in!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Phoenix, AZ?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement on weekdays and weekends?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays, with some variations on holidays.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided as your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can be returned through your Order History, while in-store returns require proof of purchase at the customer service desk.
Are installation services available at this Lowe's location?
Yes, Lowe’s offers a variety of installation services including appliances, flooring, cabinets, doors, windows, and more to assist with your home improvement projects.
What payment options does Lowe's Home Improvement accept?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Is Lowe's Home Improvement accessible for customers with disabilities?
Yes, the store provides wheelchair accessible parking and onsite services to accommodate customers with disabilities.
What nearby places can I visit before or after shopping at Lowe's?
Nearby, you can grab a meal at McDonald's or Whataburger, enjoy entertainment at AMF Deer Valley Lanes bowling alley, or visit Fry's Electronics for additional shopping options.
How can nearby businesses like 'Blue Rhino Propane Exchange' complement my shopping experience at Lowe's?
You can exchange propane tanks at Blue Rhino Propane Exchange conveniently located nearby, which complements your outdoor and grilling needs purchased at Lowe's.
Are there any nearby services for lock and key needs near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key provide locksmith and key services nearby, which can be useful for home security and access solutions connected to your home improvement projects at Lowe's.