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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Phoenix, AZ, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,304 reviews
5 stars
1,330
4 stars
488
3 stars
187
2 stars
87
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unresponsive employees.
Cleanliness
Many customers noted that the store is clean and well-organized.
Product Availability
Several reviews mentioned issues with product availability and online order fulfillment, leading to frustration.
Staff Assistance
Customers frequently expressed difficulty in finding staff to assist them, with reports of employees being unhelpful or unavailable.
Positive Experiences
Despite negative feedback, there are numerous positive experiences highlighted, particularly regarding specific employees who provided excellent service.
- ELEddie Lopez5 days ago5.0Great service
- EPEnzojavier PenalberthJan 4, 20265.0I'm get dryer machine here
- BSBradley ScottDec 26, 20255.0A quick trip in to grab what we need. Lowe’s had it in stock and registers open for a fast check out. The register attendee was engaging
- RARika ArjuliDec 14, 20255.0I often got a lot of houseplants with good bargain here then other stores the price affordable and the Quality of their plants good for me to became collector after that
- MSMargarito SilvaDec 3, 20255.0Let's start... Daughter says that the shower is leaking. Ok yes it is. I googled the repair. Brought the shower cartridge with. Help from staff was a nogo. They offered something that replaces what I had in hand. Definitely would not work. Staff suggested that I give Brown plumbing parts.. I called. Drove to Glendale, near the airport. Staff there offers me the same exact item. @ $61 each. I said nope! It's $20 at Lowe's. I remembered about Google photo! Snapped a photo, identified it. The exact item I need, with a part number showed up. Looked up that part number. Voilà... $27 at Home Depot. Problem/repair solved. But $61 at a specialty store. Geez.. rolling my eyes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Phoenix, AZ?
You can find hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's Home Improvement offer?
Lowe's offers appliance installation, flooring installation, cabinetry installation, HVAC installation, generator installation, window and door installation, and more home improvement services.
What are the store hours for Lowe's Home Improvement in Phoenix?
Monday through Wednesday: 5:00 AM to 9:00 PM; Thursday through Saturday: 6:00 AM to 9:00 PM; Sunday: 7:00 AM to 8:00 PM. Holiday hours vary.
Does Lowe's Home Improvement provide in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are also provided if your order status changes.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. For online purchases, start the return online and ship it back. For in-store returns, bring your proof of purchase or return barcode to the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby places where I can grab food or drinks after shopping at Lowe's?
Yes, nearby you can find Wingstop, Starbucks, Subway, Texas Roadhouse, Pho Bowl Vietnamese Cuisine, and Golden Thai Kitchen for various dining options.
How can nearby services like Blue Rhino Propane Exchange and minuteKEY help me when visiting Lowe's?
Blue Rhino Propane Exchange allows you to easily swap propane tanks needed for grills, while minuteKEY provides quick locksmith and key services, conveniently located near Lowe's for your home project needs.
Are there financial services nearby for convenience when shopping at Lowe's?
Nearby financial service locations include Bank of America ATM, U.S. Bank ATM and Branch, Oportun for loans and financial advising, and Revolution Tax Solutions.