Hobby Lobby

4.5
1518 reviews

About

Home Goods StorePicture Frame ShopCraft StoreScrapbooking StoreCraft SuppliesFabric StoreArtificial Plant SupplierNeedlework ShopWedding StoreHobby Shop
The holidays have arrived at Hobby Lobby with Fall Decor, Fall Party, Fall Crafts, Christmas Decor, Christmas Trees, Christmas Party & Tableware, Christmas Floral, and Christmas Crafts now available. Come visit us at 1727 West Bethany Home Road, Phoenix, AZ 85015 for all things Home Decor, Seasonal, Crafts, Art, Custom Framing, Jewelry Making, Fabric and Party Supplies. Shop from anywhere with us online. Hobby Lobby has everything you need to Live a Creative Life!

Details

  • DeliveryNot available
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Hobby Lobby
1727 West Bethany Home Road, Phoenix, AZ
85015, United States

Hours

Reviews

4.5
1,518 reviews
5 stars
1,043
4 stars
279
3 stars
116
2 stars
27
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendliness and helpfulness of staff, there were significant complaints about rude service and unhelpful interactions, particularly at the registers.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers appreciated the wide variety of products available, although some reported issues with items being out of stock or not matching online listings.

Pricing

Many reviews highlighted the affordability and great deals available, making it a popular choice for shoppers.

Checkout Experience

Several customers expressed frustration with the checkout process, citing issues such as being double charged and long wait times.
  • JM
    Jacqui M
    Nov 8, 2025
    5.0
    Clean and organized and friendly staff
  • DF
    Daleen Fletcher
    Oct 30, 2025
    5.0
    They're prices are so affordable! The store was pristine and so much to choose from! The staff was friendly!
  • BA
    Benita Aleman
    Oct 20, 2025
    5.0
    So, I have not been to this location in years . So, we went to Hobby Lobby. Its a pretty big store. They have lots of holiday decorations. %50 off holiday decorations even Christmas items. There was worker that help me find what I was looking for she was very nice. The cashier was friendly. The store was busy and very clean.
  • EF
    E Finke
    Oct 18, 2025
    1.0
    I was double charged for several items and had to drive all the way back to get a refund. When I got there, they refused to issue the refund without the physical item, so I had to retrieve it and return again. A complete waste of time. The staff didn’t seem to care or offer any apology. The manager didnt seem to care about the situation. On top of that, the restroom requires a code, so you have to track down an employee and beg them to allow you to pee. And the shopping carts are old, squeaky, and have those huge anti-theft poles that make navigating the aisles a hassle. Overall, really disappointing experience.
  • NT
    Nina Tekwani
    Oct 10, 2025
    5.0
    I just left the store and had the absolute sweetest exchange with Ms. Sharon. Her managers came up to her and asked if she could work a few extra hours since someone had gone home sick. She said ok, very willingly. One of them said I’ll get you an Uber home and she goes, no you don’t need to worry about that. She was so kind in her reply. Another manager joked and said well if it’s raining you can take a boat home. It was funny. We all laughed. Sharon was just so kind at the register and I said it seems like you work with really great people and she does, I do. Then she looks at me and laughs, I didn’t mind saying yes, I have tomorrow off too! I said well you have the whole weekend, and we both just laughed. I don’t know how to explain it, but this brief engagement with her made me smile during a really hard week. Thank you Sharon, for adding some laughter to my day.

Frequently Asked Questions About Hobby Lobby

What types of products can I find at Hobby Lobby in Phoenix, AZ?

Hobby Lobby offers a wide range of products including home decor, seasonal items, crafts, art supplies, custom framing, jewelry making supplies, fabric, and party supplies.

Where is Hobby Lobby located in Phoenix?

Hobby Lobby is located at 1727 West Bethany Home Road, Suite 100, Phoenix, AZ 85015.