The holidays have arrived at Hobby Lobby with Fall Decor, Fall Party, Fall Crafts, Christmas Decor, Christmas Trees, Christmas Party & Tableware, Christmas Floral, and Christmas Crafts now available. Come visit us at 1727 West Bethany Home Road, Phoenix, AZ 85015 for all things Home Decor, Seasonal, Crafts, Art, Custom Framing, Jewelry Making, Fabric and Party Supplies. Shop from anywhere with us online.
Hobby Lobby has everything you need to Live a Creative Life!
While many customers praised the friendliness and helpfulness of staff, there were significant complaints about rude service and unhelpful interactions, particularly at the registers.
Store Cleanliness
The store is frequently described as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciated the wide variety of products available, although some reported issues with items being out of stock or not matching online listings.
Pricing
Many reviews highlighted the affordability and great deals available, making it a popular choice for shoppers.
Checkout Experience
Several customers expressed frustration with the checkout process, citing issues such as being double charged and long wait times.
JM
Jacqui M
Nov 8, 2025
5.0
Clean and organized and friendly staff
DF
Daleen Fletcher
Oct 30, 2025
5.0
They're prices are so affordable! The store was pristine and so much to choose from! The staff was friendly!
BA
Benita Aleman
Oct 20, 2025
5.0
So, I have not been to this location in years . So, we went to Hobby Lobby. Its a pretty big store. They have lots of holiday decorations. %50 off holiday decorations even Christmas items. There was worker that help me find what I was looking for she was very nice. The cashier was friendly. The store was busy and very clean.
EF
E Finke
Oct 18, 2025
1.0
I was double charged for several items and had to drive all the way back to get a refund. When I got there, they refused to issue the refund without the physical item, so I had to retrieve it and return again. A complete waste of time. The staff didn’t seem to care or offer any apology. The manager didnt seem to care about the situation.
On top of that, the restroom requires a code, so you have to track down an employee and beg them to allow you to pee. And the shopping carts are old, squeaky, and have those huge anti-theft poles that make navigating the aisles a hassle.
Overall, really disappointing experience.
NT
Nina Tekwani
Oct 10, 2025
5.0
I just left the store and had the absolute sweetest exchange with Ms. Sharon.
Her managers came up to her and asked if she could work a few extra hours since someone had gone home sick. She said ok, very willingly. One of them said I’ll get you an Uber home and she goes, no you don’t need to worry about that. She was so kind in her reply. Another manager joked and said well if it’s raining you can take a boat home. It was funny. We all laughed. Sharon was just so kind at the register and I said it seems like you work with really great people and she does, I do. Then she looks at me and laughs, I didn’t mind saying yes, I have tomorrow off too! I said well you have the whole weekend, and we both just laughed. I don’t know how to explain it, but this brief engagement with her made me smile during a really hard week. Thank you Sharon, for adding some laughter to my day.
What types of products can I find at Hobby Lobby in Phoenix, AZ?
Hobby Lobby offers a wide range of products including home decor, seasonal items, crafts, art supplies, custom framing, jewelry making supplies, fabric, and party supplies.
Where is Hobby Lobby located in Phoenix?
Hobby Lobby is located at 1727 West Bethany Home Road, Suite 100, Phoenix, AZ 85015.
What are the store hours for Hobby Lobby in Phoenix?
Hobby Lobby is open Monday through Saturday from 9:00 AM to 8:00 PM and is closed on Sundays. Holiday hours vary, so it is best to check the specific dates.
Does Hobby Lobby in Phoenix offer in-store shopping and curbside pickup?
Hobby Lobby offers in-store shopping but does not offer curbside pickup or delivery services.
What payment methods does Hobby Lobby accept?
Hobby Lobby accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are Hobby Lobby stores wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking available.
Are there any places to eat near Hobby Lobby on West Bethany Home Road?
Yes, nearby dining options include Las Canas Antojitos, Wetzel's Pretzels, Charleys Cheesesteaks, and Pizza Hut Express, where you can grab a meal before or after shopping.
What other shopping options are available close to Hobby Lobby?
Nearby shopping includes Burlington for clothing, Carter's for children's clothing, Sephora inside JCPenney for beauty products, Ross Dress for Less, Foot Locker for shoes and sportswear, and Dollar Tree for discount arts and crafts supplies.
Is there a pet store near Hobby Lobby in Phoenix?
Yes, pet stores like Pawdine, PetSmart, and Vàng Bạc Ngọc Bích are located nearby, which is convenient for pet owners shopping in the area.