Business Details
About
Appliance Repair ServiceAppliance InstallationAppliance StoreCommercial AppliancesKitchen Appliances
In business since 1981, Frost Appliance has grown into the Phoenix metropolitan area’s premier commercial refrigeration and cooking equipment service organization for the Food Service Industry. As Service specialists and engineers for the Foodservice Industry, we represent and provide quality service for schools, hospitals, grocery stores, restaurants, and other businesses. We are a family owned and operated company that takes pride in our accomplishments and rewards our employees for performing well. We utilize specialized and factory-oriented training to increase employee knowledge and efficiency.
Location
Hours
Reviews
4.8
158 reviews
5 stars
149
4 stars
3
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Technician Quality
Customers consistently praised the technicians, particularly Aaron and Brad, for their professionalism, friendliness, and expertise.
Service Speed
Many reviews highlighted the quick response times and efficient service, with same-day appointments frequently mentioned.
Communication
Customers appreciated the clear communication regarding scheduling, service updates, and explanations of repairs.
Overall Satisfaction
The majority of reviews reflected high levels of satisfaction with the service provided, with many customers expressing their intention to recommend Frost Appliance to others.
Pricing
While most reviews noted reasonable pricing, there were a few mentions of dissatisfaction regarding costs in specific instances.
- STShirley TrentJan 5, 20265.0I had two different technicians come out to two different locations to work on washing machine problems. They both were excellent with good communication and very professional. I would highly recommend this company.
- LMLaura MillerDec 30, 20255.0Frost appliance is a great and reliable company! I would highly recommend them to anyone needing appliance repairs!
- SSShellyDec 22, 20255.0Repair of freezer ice maker. Scheduling was easy and service for the same day. Technician completed repair quickly and left the area clean. Highly recommend.
- TBTodd BolserDec 11, 20255.0Aaron is a wonderful technician; he's very professional and a nice guy!
- LDLinda DNov 24, 20255.0Everything was good! Both technicians contacted me before they arrived, were friendly, courteous and professional. Washing machine worked fine for my first load. Price was fair and repair was done very quickly. Very satisfied with Frost Appliance. Thank you!
Frequently Asked Questions About Frost Appliance
What services does Frost Appliance provide?
Frost Appliance specializes in commercial refrigeration and cooking equipment service, catering to the Food Service Industry including schools, hospitals, grocery stores, and restaurants.
Where is Frost Appliance located?
Frost Appliance is located at 6819 North 21st Avenue, Ste R, Phoenix, AZ 85015, USA.
What are the operating hours of Frost Appliance?
Frost Appliance operates Monday to Friday from 9:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
How can I contact Frost Appliance by phone or email?
You can reach Frost Appliance by phone at +1 602-253-7678 or +1 623-247-5400, and by email at frostappliance1981@gmail.com.
What payment options does Frost Appliance accept?
Frost Appliance accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
How can I make a service reservation with Frost Appliance?
Service reservations can be made online at https://customer.dispatch.me/booking?account_id=37&org_id=11704.
Which cities does Frost Appliance serve?
Frost Appliance serves multiple cities including Avondale, Laveen, Carefree, Cave Creek, Chandler, Fountain Hills, Gilbert, Glendale, Goodyear, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Scottsdale, Sun City, Sun City West, Surprise, Tempe, and Tolleson in Arizona.
Are there any nearby places of interest around Frost Appliance that customers might visit?
Nearby places include Washington Park, a local park and attraction; Washington High School and WHS Early Childhood Preschool; and community services like Backpacks 4 Kids AZ.
What nearby businesses can customers visit alongside Frost Appliance?
Customers can find a variety of businesses nearby including Dan Keen Services, Inc. (roofing contractor), Southwest Roofing Consultants, Inc., IDDC studios (music production and record label), and MVP Shoe Repair West.
How can nearby transit or community hubs help customers find Frost Appliance?
Customers can use community hubs like Washington High School and Washington Park as landmarks to locate Frost Appliance, both within Phoenix, AZ.