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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 10250 N 19th Ave in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, electronic gate access, manager living on site, exceptional security, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
832 reviews
5 stars
702
4 stars
53
3 stars
21
2 stars7
1 star
49
What are people saying?
AI-generated from recent customer reviews
Pest Issues
Numerous customers reported severe rat infestations and damage to their belongings, leading to significant financial losses.
Customer Service
While some staff members received praise for their helpfulness and friendliness, others, particularly management, faced criticism for poor communication and unresponsiveness.
Facility Conditions
Several reviews highlighted unsanitary conditions, including reports of homeless individuals living in units and inadequate maintenance.
Pricing Concerns
Customers expressed dissatisfaction with sudden price increases after a few months of rental, describing the practices as deceptive.
Mixed Experiences
While some customers had positive experiences with specific staff members, the overall sentiment was negative due to pest issues and management problems.
- RMRandall MillerOct 27, 20251.0Belongings were stored for 8 years waiting to move. Went to finally move everything out on Saturday and 90% of my stuff was destroyed by rats with also rat poop and urine on nearly everything. The rest that wasn't destroyed by the rats had water damage. I wouldn't recommend storing your belongings here unless you want to replace it all. $200 a month. I should have just thrown it all out 8 years ago instead of paying to store what I eventually had to trash.
- SWSteph WaiteOct 26, 20251.0This is an absolutely horrible storage facility with shady business practices! My daughter rented a storage unit for her apartment furnishings over the summer, and when we returned for the fall semester, her ENTIRE unit was infested with rats and insects. There were droppings and urine stains everywhere, and the smell was enough to make anyone gag! There was nearly $2,000 worth of damage from all the rat urine and droppings. I had to extend my stay to help my daughter clean out the unit, and we had to replace all of her damaged property. Lou, the attendant at the storage facility, told us he would take care of the situation and issue a refund for at least half of the rental fees. Instead, for the last two months, he has jerked us around and lied to us multiple times. Initially, my adult daughter tried to resolve this with Lou, but he kept dodging her calls and eventually blocked her number. Then I had to get involved, since there was no way for her to contact him. He told me he was issuing a refund for the rent that day. When I called back a few days later to tell him we hadn’t received it, I found out he had blocked my number as well. I had to call from four different phone numbers over the course of two-plus weeks, constantly hounding him to do what he promised. Again and again, he said he would “take care of it,” but then promptly blocked the phone I had called from. After all of this, he still only refunded a fraction of what he said he would. If you care about your belongings, DO NOT rent from this facility. Check out the other reviews! There are many complaints about rat- and mouse-infested units. To top it all off, the customer service is non-existent. You’ll be jerked around, lied to, and have your number blocked so they don’t have to talk to you. Initially, I was very patient with Lou, but after two months of dealing with his lies, I am done with this man and this disgusting storage facility. I will be seeking remediation elsewhere.
- RTRich TadychSep 19, 20255.0Nice storage unit. We had no problems for the 6 months that we rented there.
- CCCamaskerSep 18, 20255.0I’d like to give a special thanks to Carl Strohmyer. Thanks for your help today. You are greatly appreciated.
- SMShannon MairsSep 13, 20255.0We stored ( car and belongings) for two summers at the 19th Ave location. It was an easy drive from GCU, and quite a bit less busy. We were very happy with the facility and staff.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Phoenix residents near North Mountain Village and Alhambra.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of N 19th Ave and W Peoria Ave.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a large selection including drive-up access units, non-climate controlled units, and storage solutions for vehicles, RVs, and boats.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility for purchase.
What forms of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Extra Space Storage provide RV and vehicle storage?
Yes, they provide outdoor parking, covered parking, and indoor storage for RVs, boats, and other vehicles with flexible month-to-month leases.
Where is Extra Space Storage located in Phoenix?
It is located at 10250 N 19th Ave, at the corner of N 19th Ave and W Peoria Ave in Phoenix, AZ 85021.
Which nearby places can help me with auto repair while using Extra Space Storage?
Don's Auto Repair, Cisneros Auto Body, Arizona Collision Center of Phoenix, and Don Jackson Enterprises are nearby locations offering automotive repair and services.
Are there nearby food options close to Extra Space Storage?
Yes, nearby eateries include Raspados Y Antojitos Penasco, Taco Mich and Bar Number 3, Panaderia Mazatian, Bimbo Bakery, and Oroweat Bakery Outlet for a variety of dining and bakery options.
How can nearby transit and car rental services assist customers visiting Extra Space Storage?
Enterprise Rent-A-Car nearby offers car and truck rentals which can be convenient for moving belongings to the storage facility.
What digital resources does Extra Space Storage have for customers interested in reservations or promotions?
Customers can reserve units online and take advantage of up to 40% off storage rental promotions via their official website and social media channels including YouTube, TikTok, Instagram, Facebook, LinkedIn, and Pinterest.