Extra Space Storage

4.8
953 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 3770 E Bell Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, covered parking, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
3770 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

4.8
953 reviews
5 stars
880
4 stars
37
3 stars
6
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Eric, received high praise for being friendly, helpful, and professional, often going above and beyond to assist customers.

Facility Condition

The facility is generally described as clean and secure, although some customers reported issues with pests and construction affecting access.

Pricing Concerns

Several reviews mentioned dissatisfaction with frequent rent increases, despite ongoing construction and pest problems.

Staff Knowledge

Customers appreciated the staff's knowledge and ability to explain options clearly, making the storage process easier.

Overall Experience

Many customers expressed satisfaction with their overall experience, highlighting the convenience and helpfulness of the staff.
  • MZ
    Melissa Zuber
    Nov 14, 2025
    2.0
    I was disappointed to discover that my monthly rate had increased without any prior notice. Transparent communication is essential, and I should have been informed before the change went into effect. While the office staff was friendly and bubbly, the lack of advance notice about the price increase left me feeling frustrated and dissatisfied. I expect clearer communication regarding any future changes to my account.
  • FB
    Fran Brennan
    Nov 13, 2025
    4.0
    Kenzi was very helpful in getting me the correct size unit at a very good price.
  • RR
    Raul Garcia R
    Nov 10, 2025
    5.0
    Kenzie and Peter were so helpful with getting another unit
  • EG
    Emiliano Gonzales
    Nov 10, 2025
    5.0
    Kenzie and Peter helped out a lot with the process of getting another unit and made it super easy to
  • AA
    Apache
    Oct 22, 2025
    5.0
    Eric and Myra were extremely helpful today at my storage. They assisted me with questions I had about my unit . And all was taking care very friendly and positive polite workers here . I would recommend it to people that maybe in search of a temporary storage unit . Again they were very helpful and professional. All good

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.