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Extra Space Storage
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Extra Space Storage

4.8
(988 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 3770 E Bell Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, covered parking, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3770 E Bell Rd, Phoenix, AZ
85032, United States

Hours

Reviews

4.8
988 reviews
5 stars
914
4 stars
37
3 stars
6
2 stars
10
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Eric, Kenzie, and Peter, received high praise for their helpfulness, friendliness, and professionalism.

Facility Condition

The facility is noted for being clean and well-maintained, although some customers reported issues with dust and pests.

Communication Issues

Several customers expressed dissatisfaction with unexpected price increases and lack of prior notice regarding changes.

Overall Experience

Most customers reported positive experiences, highlighting the ease of setup and the supportive staff.
  • AU
    A Google User
    Feb 13, 2026
    5.0
    The manager James at the location on E Bell Rd. In Phenoix Arizona was very polite and helpful.
  • AU
    A Google User
    Feb 12, 2026
    5.0
    Eric, was awesome to work with. He was very knowledgeable and he made the process extremely simple and streamlined!!
  • AU
    A Google User
    Feb 11, 2026
    1.0
    This location refuses to investigate attempted theft on their own property. We showed the manager physical evidence that someone tried to cut our lock with bolt cutters. We immediately asked to review camera footage to identify who did it. The manager told us to file a police report. We filed the report and returned with the official filing number. After seeing it, the manager changed his position and said they still would not review or release footage without a court order. At this point there is documented attempted theft involving their facility, their cameras, and their customers. Instead of treating this as a serious safety issue, management chose to block every step that could identify the person responsible. If someone is willing to attack a lock with bolt cutters in broad daylight, every customer should be concerned about security here. A business that advertises surveillance and safety should be willing to use those systems when a crime is attempted on their property. I am leaving this review so other customers understand how management responds when theft is attempted. I am also still waiting for a resolution and a real investigation.
  • AU
    A Google User
    Feb 5, 2026
    5.0
    I was helped by Eric he is an amazing rep and he helped me and my wife when we were told some wrong information and he was super helpful and easy to work with and unlike other companies I have been with he seems to really care I’d go here over anywhere any day
  • AU
    A Google User
    Jan 27, 2026
    5.0
    The gentlemen working in the office are great! Came in on a Tuesday afternoon with a reservation for a unit. I didn't fully finish the booking process online, but that couldn't have gone any smoother in store. Set me up with keys in hand in less than 5 minutes. Great experience!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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