Store your belongings at Extra Space Storage on 3636 E Washington St in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, all-hours access, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Elizabeth and Kelsea, received high praise for their helpfulness, professionalism, and friendliness, making the rental process smooth and enjoyable.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility
Customers appreciate the convenient location near the airport and the ease of access to their storage units.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected rent increases and issues related to unit sizes not accommodating their needs.
Staff Professionalism
Multiple reviews highlighted the professionalism and attentiveness of the staff, enhancing the overall customer experience.
TH
tony hoffman
3 days ago
5.0
What a great place to rent from. Very detailed and everything went smooth as it should. The lady that runs the place is very helpful and great to work with. Will be back when I need storage again.😎
AP
Ada_Mbaise Princess
Nov 10, 2025
5.0
Love Elizabeth she was very helpful and friendly.
AB
Amanda Begay
Nov 7, 2025
5.0
Was very good I came to this storage unit. Elizabeth was very nice and respectful I really appreciate her. Thank you again.
HS
Hans Soderquist
Nov 4, 2025
5.0
Actually never dealt with anyone, just through the app. It all worked great.
SS
Sabri sivan
Oct 26, 2025
5.0
Elizabeth was amazing super helpful and really wonderful. I have been renting from these guys to store my stuff and car for the past year. The location is convenient for to proximity to the airport. I can drive up to the unit. So that's convenient. But, more importantly, the on-site staff go way out of their way to be kind and nice. Really clean and secure with the coded gate. It's close to a train stop as well. But never bothered using it in AZ heat. Definitely recommended
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Phoenix residents near Central City, Downtown Phoenix, Tempe, Camelback East Village, and more.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Arizona State University.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
How can I determine the right storage unit size for my needs?
You can use the Storage Unit Size Guide provided by Extra Space Storage to estimate the amount of belongings that fit in each unit size.
Does Extra Space Storage offer climate-controlled units?
Yes, there are options including non-climate controlled units, and you can choose based on your belongings' needs.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers various moving and packing supplies both online and at local facilities.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does Extra Space Storage provide drive-up access to storage units?
Yes, drive-up access units are available, allowing you to pull your vehicle right up to your unit for convenient loading and unloading.
Is car storage available at Extra Space Storage?
Yes, Extra Space Storage offers short-term and long-term car storage with indoor, outdoor, and covered vehicle storage options.
Which colleges are near Extra Space Storage?
Extra Space Storage is close to Arizona State University and nearby GateWay Community College, making it convenient for students or faculty needing storage.
What transit options are near Extra Space Storage for easy access?
The METRO 38th St/Washington light rail station is nearby, providing convenient public transit access to the facility.
Are there any nearby accommodations or attractions to visit when using Extra Space Storage?
Nearby accommodations include the Phoenix Sunrise Motel and Western Lodge. For entertainment, Bandoleros Night Club and Bill Johnson's Big Apple steakhouse are close by, perfect for after your storage visit.