Extra Space Storage

4.8
619 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 1239 N 54th Ave in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1239 N 54th Ave, Phoenix, AZ
85043, United States

Hours

Reviews

4.8
619 reviews
5 stars
557
4 stars
28
3 stars
8
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jessica and Tiffany received high praise for their exceptional customer service, being described as helpful, friendly, and attentive.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Professionalism

Staff members, particularly Jessica, are recognized for their professionalism and ability to handle customer concerns effectively.

Accessibility

Customers appreciated the ease of the rental process and the quick response times from staff, making their experience hassle-free.

Security Concerns

There were serious concerns raised about security and theft incidents, indicating a need for improved safety measures.
  • KF
    Kristine Foster
    Nov 15, 2025
    5.0
    Although we couldn’t have a second floor storage, Jessica was very personable and professional.
  • JW
    Joe Weaver
    Nov 15, 2025
    5.0
    Renting here was great! Jessica the property manager was very professional and helpful! Good place to have a storage unit!
  • ST
    Sara Tilton
    Nov 1, 2025
    5.0
    Jessica Martinez the manager was a delight to deal with I was moving from public storage to hear because they suck and continuously raise your rates after being with them for over a year I was tired of paying their increases and found a new storage facility Jessica treated me with respect and kindness and answered all my questions until rent their space was a fraction of what the Public Storage was and their facility was the cleanest I had seen I would recommend them to anyone
  • CF
    Chris Faulconer
    Oct 24, 2025
    5.0
    Store Manager Jessica is an absolute gem. She went above and beyond to ensure my daughter’s vehicle and belongings were safe and secure while back home from college. She even offered to assist with working with the transport carrier to get the vehicle back home in NC. She relived a lot of stress and I felt confident given her professionalism. I should also mention that not only is the facility secure, it’s very well kept.
  • AC
    Alyssa Cortez
    Oct 23, 2025
    5.0
    Thank you Jessica for very quickly fixing the huge increase in my monthly rent. You yourself showed care and actual compassion towards my issue and without me even telling you at first what my issue was, you sought out to correct it! So far haven’t experienced a customer service like this where you noticed the problem before being told what it was when I called to ask to move to a smaller cheaper unit I didn’t bring up the increase. Instead you saw it said “heck no let’s fix this” and did. Thank you bunches you have kept a customer my friend.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.