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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(538 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3401 W Greenway Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, drive-in building, non climate controlled units available, parking spaces, drive up climate controlled units, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3401 W Greenway Rd, Phoenix, AZ
85053, United States

Hours

Reviews

4.8
538 reviews
5 stars
494
4 stars
14
3 stars
6
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Michelle and Karen received numerous praises for their friendly, helpful, and professional service, making customers feel valued and supported.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive storage experience.

Accessibility

Customers appreciated the easy access to units, climate control, and the convenience of loading and unloading in a comfortable environment.

Overall Experience

Many reviews highlight a smooth and stress-free experience, with customers expressing high satisfaction and willingness to recommend the facility.
  • BB
    Ben
    Feb 14, 2026
    5.0
    Michelle was amazing! She is always so efficient with her process and I love working with her
  • LL
    Lindsee L
    Feb 11, 2026
    5.0
    Michelle at Extra Space Storage was absolutely amazing! She was so friendly, knowledgeable, and genuinely helpful throughout the entire process. She took the time to explain all of my options and even helped me get a better deal than what I originally had elsewhere. Because of her, I decided to leave U-Haul and move my storage over to Extra Space Storage. If you’re looking for great customer service and someone who truly cares, ask for Michelle, she made everything so easy and stress-free!
  • AL
    Amber Lynn
    Feb 6, 2026
    5.0
    Michelle O. provided me the most thoughtful customer service experience ever. She was so sweet, supportive, and efficient. I already feel so welcomed and valued as a customer with first impression. Such a kind lady! I needed space to store a bunch of rental decor and the process was so easy. Thank you extra space storage for providing a clean and safe environment with a white glove service.
  • MB
    Michelle Bell
    Feb 5, 2026
    5.0
    Just had the best experience with Lena in the front office today. She went above and beyond when I asked about my unit and possibly down sizing. She made me feel like a valued client and not just another unit renter. Also, shout out to Mike who also assisted, this is a great place.
  • ST
    Shawn Thomas
    Jan 30, 2026
    1.0
    Ten years ago I rented a small apartment for $500. Owner sold and rent doubled under new landlord. You know that drill. I put everything I owned in Uncle Bob -> Life Storage -> Extra Space and it progressed straight downhill. My rate had been under $200 and quickly climbed to $600 under the Extra Greed banner. That's more than the rental I couldn't afford at the beginning of the story. Add in the regular 20% late fees as everything spirals out of control and it's completely absurd. I had recently updated my mailing address with them but if they send mail it kept going to the old address which was no longer forwarded. The shorter version of the story is that to them I am only worth whatever money they can extract before tossing you aside. I literally lost everything I tried to save. I was just a normal guy who now has zero. I should have never trusted a company to value my existence. Remember, they'll lock you out once your payment is late and you'll never see any of those belongings again. I wasted $35,000 and a lot of constant stress. Just sell everything on your own terms so they can't auction it all and discard you. Wanna see the bill for the $1500 they think I still owe them?

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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