Store your belongings at Extra Space Storage on 3401 W Greenway Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, drive-in building, non climate controlled units available, parking spaces, drive up climate controlled units, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Michelle and Karen received numerous accolades for their exceptional customer service, being described as friendly, helpful, and attentive.
Facility Condition
The storage facility is consistently noted for being clean, well-maintained, and secure, with climate control and easy access.
Staff Professionalism
Customers praised the professionalism and knowledge of the staff, particularly Michelle, who was highlighted for going above and beyond to assist customers.
User Experience
Many reviews mentioned the ease of the rental process and the convenience of the app for accessing units, contributing to a positive overall experience.
Pricing Concerns
Some customers expressed dissatisfaction with rising rental prices, indicating that while the service is excellent, the cost increases are a concern.
SS
sjraney
3 days ago
5.0
I recently accompanied my Mom to her storage unit. My Mom had lost the keys to the lock. While we were there, Michelle was extremely helpful to us. She helped to resolve the problem in a quick and efficient way and the whole time she was really friendly and kind. If I ever need a storage unit, this is where I will go! The facility is temperature controlled, clean and safe! And Michelle is the best!
ML
Mario Lopez
4 days ago
5.0
Just wanna say my experience at Extea Space Storage was really awesome 100%
Let me tell you Michelle was really nice, respectful, helpful and a great person all around 😀 😊 👍 looking forward to visiting again.
CE
Christopher Ericksen
Nov 13, 2025
5.0
I had a wonderful experience when I went in to rent a storage unit at Extra Space Storage on W Greenway in Phoenix. Michelle, the manager, showed me the two units in which I was interested, explained the costs and everything; I had enough information from Michelle that I could have rented a unit on the spot, but I wanted to talk things over with my wife. Sure enough, the next morning I was back and rented a perfectly sized (for me!) 5x5 unit. I could not have been more satisfied with the service I got from Michelle and with everything about this Extra Space Storage.
DD
delaney
Nov 11, 2025
5.0
I loved using this storage space! Very friendly, very clean, and very safe. If I have need of storage again I will ABSOLUTELY be back, the only reason I’m leaving is to save some money and because I have room for all of my items at home now.
GA
Gustavo Aquino
Nov 11, 2025
5.0
I’ve had a great experience with Extra Space Storage! The facility is always very clean and well maintained, and the customer service is outstanding. Michelle has been amazing to work with. She’s friendly, professional, and made our moving process extremely easy and stress-free. Highly recommend this location to anyone looking for a smooth and pleasant storage experience!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Phoenix residents near Glendale, Scottsdale, Tempe, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N 35th Ave and W Greenway Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled units, drive-up units, and non-climate controlled units to fit your storage needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage sells moving and packing supplies both online and at local facilities.
How can I determine the right size storage unit for my belongings?
Use Extra Space Storage's helpful Storage Unit Size Guide to estimate the space needed for your boxes and larger items like furniture and appliances.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 3401 W Greenway Rd, Phoenix, AZ 85053, near the intersection of N 35th Ave and W Greenway Rd.
Are there any nearby restaurants where I can eat after visiting Extra Space Storage?
Yes, nearby dining options include Cousins Subs, Prince 2 Phoenix, Pizza Divino, The Spice Sea, Amante Pizza & Pasta, Del Taco, Krachai Thai Kitchen, and Salad and Go.
What entertainment or recreational places are near Extra Space Storage?
Nearby attractions include Cactus Classic gym, Jack and Jill's Haunted Hill for arts and entertainment, and Phoenix Indoor Karting for racing fun.
Are there other storage facilities close to Extra Space Storage?
Yes, CubeSmart Self Storage is also located nearby if you want to compare storage options.
What security and convenience features does Extra Space Storage offer?
Features include electronic gate access, manager living on site, exceptional security, ADA compliance, covered loading bays, wide drive aisles, and drive-in buildings for easy access.