Store your belongings at Extra Space Storage on 3401 W Greenway Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, drive-in building, non climate controlled units available, parking spaces, drive up climate controlled units, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Michelle and Karen received numerous praises for their friendly, helpful, and professional service, making customers feel valued and supported.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive storage experience.
Accessibility
Customers appreciated the easy access to units, climate control, and the convenience of loading and unloading in a comfortable environment.
Overall Experience
Many reviews highlight a smooth and stress-free experience, with customers expressing high satisfaction and willingness to recommend the facility.
BB
Ben
Feb 14, 2026
5.0
Michelle was amazing! She is always so efficient with her process and I love working with her
LL
Lindsee L
Feb 11, 2026
5.0
Michelle at Extra Space Storage was absolutely amazing! She was so friendly, knowledgeable, and genuinely helpful throughout the entire process. She took the time to explain all of my options and even helped me get a better deal than what I originally had elsewhere. Because of her, I decided to leave U-Haul and move my storage over to Extra Space Storage.
If you’re looking for great customer service and someone who truly cares, ask for Michelle, she made everything so easy and stress-free!
AL
Amber Lynn
Feb 6, 2026
5.0
Michelle O. provided me the most thoughtful customer service experience ever. She was so sweet, supportive, and efficient. I already feel so welcomed and valued as a customer with first impression. Such a kind lady! I needed space to store a bunch of rental decor and the process was so easy. Thank you extra space storage for providing a clean and safe environment with a white glove service.
MB
Michelle Bell
Feb 5, 2026
5.0
Just had the best experience with Lena in the front office today. She went above and beyond when I asked about my unit and possibly down sizing. She made me feel like a valued client and not just another unit renter. Also, shout out to Mike who also assisted, this is a great place.
ST
Shawn Thomas
Jan 30, 2026
1.0
Ten years ago I rented a small apartment for $500. Owner sold and rent doubled under new landlord. You know that drill.
I put everything I owned in Uncle Bob -> Life Storage -> Extra Space and it progressed straight downhill. My rate had been under $200 and quickly climbed to $600 under the Extra Greed banner. That's more than the rental I couldn't afford at the beginning of the story. Add in the regular 20% late fees as everything spirals out of control and it's completely absurd.
I had recently updated my mailing address with them but if they send mail it kept going to the old address which was no longer forwarded.
The shorter version of the story is that to them I am only worth whatever money they can extract before tossing you aside. I literally lost everything I tried to save. I was just a normal guy who now has zero.
I should have never trusted a company to value my existence. Remember, they'll lock you out once your payment is late and you'll never see any of those belongings again.
I wasted $35,000 and a lot of constant stress. Just sell everything on your own terms so they can't auction it all and discard you. Wanna see the bill for the $1500 they think I still owe them?
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Phoenix residents near Glendale, Scottsdale, Tempe, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N 35th Ave and W Greenway Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible every day from 6:00 AM to 10:00 PM.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including climate-controlled units, drive-up units, and non-climate controlled units to fit your storage needs.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage sells moving and packing supplies both online and at local facilities.
How can I determine the right size storage unit for my belongings?
Use Extra Space Storage's helpful Storage Unit Size Guide to estimate the space needed for your boxes and larger items like furniture and appliances.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 3401 W Greenway Rd, Phoenix, AZ 85053, near the intersection of N 35th Ave and W Greenway Rd.
Are there any nearby restaurants where I can eat after visiting Extra Space Storage?
Yes, nearby dining options include Cousins Subs, Prince 2 Phoenix, Pizza Divino, The Spice Sea, Amante Pizza & Pasta, Del Taco, Krachai Thai Kitchen, and Salad and Go.
What entertainment or recreational places are near Extra Space Storage?
Nearby attractions include Cactus Classic gym, Jack and Jill's Haunted Hill for arts and entertainment, and Phoenix Indoor Karting for racing fun.
Are there other storage facilities close to Extra Space Storage?
Yes, CubeSmart Self Storage is also located nearby if you want to compare storage options.
What security and convenience features does Extra Space Storage offer?
Features include electronic gate access, manager living on site, exceptional security, ADA compliance, covered loading bays, wide drive aisles, and drive-in buildings for easy access.
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