Extra Space Storage

4.8
505 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3401 W Greenway Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, drive-in building, non climate controlled units available, parking spaces, drive up climate controlled units, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3401 W Greenway Rd, Phoenix, AZ
85053, United States

Hours

Reviews

4.8
505 reviews
5 stars
462
4 stars
14
3 stars
6
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Michelle and Karen received numerous accolades for their exceptional customer service, being described as friendly, helpful, and attentive.

Facility Condition

The storage facility is consistently noted for being clean, well-maintained, and secure, with climate control and easy access.

Staff Professionalism

Customers praised the professionalism and knowledge of the staff, particularly Michelle, who was highlighted for going above and beyond to assist customers.

User Experience

Many reviews mentioned the ease of the rental process and the convenience of the app for accessing units, contributing to a positive overall experience.

Pricing Concerns

Some customers expressed dissatisfaction with rising rental prices, indicating that while the service is excellent, the cost increases are a concern.
  • SS
    sjraney
    3 days ago
    5.0
    I recently accompanied my Mom to her storage unit. My Mom had lost the keys to the lock. While we were there, Michelle was extremely helpful to us. She helped to resolve the problem in a quick and efficient way and the whole time she was really friendly and kind. If I ever need a storage unit, this is where I will go! The facility is temperature controlled, clean and safe! And Michelle is the best!
  • ML
    Mario Lopez
    4 days ago
    5.0
    Just wanna say my experience at Extea Space Storage was really awesome 100% Let me tell you Michelle was really nice, respectful, helpful and a great person all around 😀 😊 👍 looking forward to visiting again.
  • CE
    Christopher Ericksen
    Nov 13, 2025
    5.0
    I had a wonderful experience when I went in to rent a storage unit at Extra Space Storage on W Greenway in Phoenix. Michelle, the manager, showed me the two units in which I was interested, explained the costs and everything; I had enough information from Michelle that I could have rented a unit on the spot, but I wanted to talk things over with my wife. Sure enough, the next morning I was back and rented a perfectly sized (for me!) 5x5 unit. I could not have been more satisfied with the service I got from Michelle and with everything about this Extra Space Storage.
  • DD
    delaney
    Nov 11, 2025
    5.0
    I loved using this storage space! Very friendly, very clean, and very safe. If I have need of storage again I will ABSOLUTELY be back, the only reason I’m leaving is to save some money and because I have room for all of my items at home now.
  • GA
    Gustavo Aquino
    Nov 11, 2025
    5.0
    I’ve had a great experience with Extra Space Storage! The facility is always very clean and well maintained, and the customer service is outstanding. Michelle has been amazing to work with. She’s friendly, professional, and made our moving process extremely easy and stress-free. Highly recommend this location to anyone looking for a smooth and pleasant storage experience!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.