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Extra Space Storage
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Extra Space Storage

4.9
(757 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 16045 N Cave Creek Rd in Phoenix, AZ today! Our large selection of storage units, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, drive up climate controlled units, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
16045 N Cave Creek Rd, Phoenix, AZ
85032, United States

Hours

Reviews

4.9
757 reviews
5 stars
710
4 stars
22
3 stars
10
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tina received consistent praise for her exceptional customer service, being described as friendly, helpful, and professional.

Cleanliness

The facility is frequently noted for being clean, organized, and well-maintained.

Staff Friendliness

Customers appreciated the friendly and accommodating nature of the staff, contributing to a welcoming environment.

Security

The facility is recognized for its security features, making customers feel safe about storing their belongings.

Pricing Concerns

Some customers expressed dissatisfaction with price increases after initial rental periods, feeling it was excessive.
  • JS
    John Schofield
    1 day ago
    5.0
    Everything went very smoothly. The office lady was very helpful and pleasant and professional. All of the place is extremely neat and clean.
  • MR
    Mr. Rodger
    5 days ago
    5.0
    Tina is extremely helpful and kind. Every time I needed help with anything she was always there to assist me with a smile.
  • SP
    Signature Professional
    Feb 12, 2026
    4.0
    The facility is clean and the indoor climate-controlled units are exactly what I need for my business inventory. However, the customer service experience felt a bit forced. I’d prefer to give a review based on the long-term quality of the service rather than being pushed to scan a barcode for a 5-star rating based on a quick compliment. ​A great review should be earned over time through consistent service. For those moving in, the units are solid, but I highly recommend coming during the day as the surrounding area can be sketchy. 4 stars for the facility itself.
  • MW
    Maryanne Williamson
    Jan 19, 2026
    5.0
    I have been storing my belongings here for over a year and a half now. The ladies in the office are always super helpful! Tina is always attentive whenever I have questions also. Highly recommend this place :)
  • TK
    Tiernan Knight
    Jan 17, 2026
    5.0
    Christy was a great help and took the time to show me different units. Friendly attitude and definitely didn’t try pushing me to make a decision. Very happy with my new storage unit!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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