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Extra Space Storage
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Extra Space Storage

4.8
(395 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3443 E Indian School Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3443 E Indian School Rd, Phoenix, AZ
85018, United States

Hours

Reviews

4.8
395 reviews
5 stars
369
4 stars
9
3 stars
2
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Kristi, Abbi, and Brandon, received high praise for their helpfulness, friendliness, and professionalism.

Cleanliness

The facility is consistently described as clean, secure, and well-maintained by multiple customers.

Rental Process

Customers found the rental process to be quick, easy, and efficient, with many noting the convenience of online shopping.

Pricing Concerns

Several reviews expressed dissatisfaction with frequent price increases after initial rental, indicating a concern about affordability.
  • TK
    tr krause
    Feb 12, 2026
    1.0
    Such a scam. Responded to their outreach about a larger unit for less than we were paying on our smaller unit. So we took them up on it. After 3 months they raised their fees for the unit we moved into for over $60.00 a month more. Wow. Not a great way to treat your customers.
  • HG
    Hazel “Gigi” Gigi
    Feb 12, 2026
    5.0
    Kristi was so efficient and helpful! Got my new storage unit in 5-10 minutes. Helped me get the best deal for my needs. 10/10 great employee
  • PA
    Petra Rose Almaraz
    Feb 11, 2026
    5.0
    Christy was the sweetest person ever😭 I dropped my id she found it called and EMAILED ME?😭 I’ve storaged with a mesa and phoenix locations best experienced and the most wonderful people work for this company. I don’t think I will use any other storage company! By far the best thank you especially Christy she’s literally an angel!!!!
  • JW
    Jake White
    Feb 11, 2026
    1.0
    Super easy to sign up and friendly staff. The problem is their model seems pretty dishonest. They get me in with a low rate, then 3-4 months later they DOUBLED my rate. I understand inflation, but it doesn’t happen that fast and they did it sneakily too. I received a small piece of mail that looked like a change of address form. As I looked closer I saw it was folded and sealed… once I opened it I saw the notice that they were doubling the rate. When I called to ask, they said this was standard and they have multiple price increases scheduled for that first year. Maybe they think we won’t notice a price increase or just won’t want to move our stuff again. Either way, I don’t want to support a business like this.
  • MN
    Misty N
    Feb 10, 2026
    5.0
    Kristi is the wonderful person who helped me get my extra storage. She was amazing answered all my questions and was extremely professional. Definately would recommend going to see Kristi to get your storage needs met.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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