Extra Space Storage

4.8
621 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1928 E Bell Rd in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, vehicles are allowed in drive-up units, commercial tenants, solar site, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1928 E Bell Rd, Phoenix, AZ
85022, United States

Hours

Reviews

4.8
621 reviews
5 stars
559
4 stars
25
3 stars
12
2 stars
10
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like James and Kyle.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive storage experience.

Pricing

Many reviews noted the affordability of the storage units, with several customers expressing satisfaction with the value for money.

Ease of Process

Customers appreciated the straightforward rental process, including online bookings and quick move-in and move-out experiences.

Concerns Over Pricing Changes

Some customers expressed dissatisfaction with unexpected rent increases, indicating a need for clearer communication regarding pricing.
  • TG
    Tara Gustafson
    4 days ago
    5.0
    James is very accommodating and he has great customer service.
  • LL
    L
    Dec 24, 2025
    5.0
    James I think his name was that I spoke to over the phone is kind, professional, and thoughtful. The two workers I've seen at the storage have been friendly and helpful as well. Thankyou!
  • LL
    Lex
    Dec 20, 2025
    5.0
    James was very helpful today. He helped me quickly and was professional. He took care of an issue ive had for a long time on just a matter of minutes. Thank you for your excellent customer service
  • KU
    Kim Underwood
    Dec 15, 2025
    5.0
    Wonderfully friendly customer service! Super easy entry with the app. No need to enter a long code on the gate key pad! Unit was ready on time, clean, and easy to find. I got a great deal as well! Thank you for making my transition seamless! Highly recommend!
  • KR
    kristen roberts
    Dec 14, 2025
    5.0
    Super easy to rent my space all done over the phone went to the storage unit open the door and the lock was there very highly recommend

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.