Extra Space Storage

4.6
228 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2015 N 16th St in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, business office, covered drive isles, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2015 N 16th St, Phoenix, AZ
85006, United States

Hours

Reviews

4.6
228 reviews
5 stars
199
4 stars
7
3 stars
1
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Tanya and Brandy, received high praise for their helpfulness, friendliness, and professionalism, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Management

Tanya's management has been noted as a significant improvement, with many customers expressing satisfaction with her leadership and customer care.

Mixed Experiences

While most reviews are positive, there are isolated complaints about specific staff members and issues with access to units after hours.
  • TK
    Trish Kenny
    Jan 2, 2026
    5.0
    I’ve rented units from this Extra Space location on multiple occasions and it’s always been a stress free process. I highly recommend this facility!
  • RS
    Rodney Shaw
    Dec 30, 2025
    5.0
    Great service keep up the good work
  • EP
    Ezly G Pena
    Dec 30, 2025
    5.0
    Brandy was of a great help she was super Informative and helpful and I love her people Skills!!!
  • RC
    Rhianna Chavez
    Dec 16, 2025
    5.0
    Staff was kind and informative with onboarding. The building has climate control, which is a must in Phoenix
  • AF
    Andres Fajardo
    Dec 8, 2025
    5.0
    Thank you for working with me. Location always nice and clean. Fyi basement units don't have wifi access but other than that very happy with my experience here.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.