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Extra Space Storage
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Extra Space Storage

4.6
(242 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2015 N 16th St in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, business office, covered drive isles, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2015 N 16th St, Phoenix, AZ
85006, United States

Hours

Reviews

4.6
242 reviews
5 stars
213
4 stars
7
3 stars
1
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Tanya and Brandy, received high praise for their helpfulness, friendliness, and professionalism, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and organized, contributing to a positive customer experience.

Management Issues

While most reviews are positive, there are complaints about one staff member's unprofessional behavior, which negatively impacted some customers' experiences.

Overall Experience

Customers frequently express satisfaction with their overall experience, recommending the facility for its excellent service and supportive staff.
  • EH
    Etta Hodge
    Feb 10, 2026
    5.0
    It's stressful enough moving But loading and unloading here at this location. What's the best? The place is clean and the people are extremely extremely nice
  • VR
    Veronica Ruiz
    Feb 5, 2026
    5.0
    I first rented a storage a few months ago and the manager was horrible she didn't let us have carts or anything I considered moving out since we've had Selena, the new manager everything is a breeze she's always prompt or early she makes sure that we have clean bathrooms that the carts are always available she goes out of her way to make sure that anything we need we're provided it's been an experience in heaven with Selena.
  • JM
    Jordan Moss
    Feb 4, 2026
    5.0
    Did a transfer with Selina and Brandy. Very easy, very fast and absolutely stellar personalities. Glad to have a storage unit managed by these folks.
  • TJ
    Tamika Jackson
    Feb 2, 2026
    5.0
    So far so good. The storage space was clean and it's a nice size for the things I have. The property is gated so it makes me feel some what secure.
  • CW
    Carter Warnock
    Jan 28, 2026
    5.0
    Brandy was efficient, warm, and welcoming in assisting me in our new storage unit at ExtraSpace on 16th St

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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