Extra Space Storage

4.8
775 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5225 E Van Buren St in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5225 E Van Buren St, Phoenix, AZ
85008, United States

Hours

Reviews

4.8
775 reviews
5 stars
715
4 stars
28
3 stars
4
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, especially Brittany and Will, received high praise for their friendliness, helpfulness, and professionalism, making the rental process easy and stress-free.

Cleanliness

The facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.

Security Concerns

Some customers expressed serious concerns about security, citing incidents of theft and inadequate security measures despite the presence of cameras and coded access.

Pricing Issues

Several reviews mentioned unexpected price increases and a lack of communication regarding these changes, leading to dissatisfaction among some customers.
  • HS
    Harold Sims
    3 days ago
    5.0
    Great experience and extremely clean facility.
  • EC
    Emily Chavez
    Dec 19, 2025
    5.0
    Staff is always friendly! Property is always clean!
  • RY
    Ron Yelton
    Dec 15, 2025
    5.0
    Every one was extremely helpful and made the process easy
  • AM
    Alice Molodan
    Dec 15, 2025
    5.0
    Daniel and Steve were the best so helpful 10/10
  • HB
    Holly Burns
    Dec 13, 2025
    5.0
    I have rented a few storage units from Extraspace storage at 48th St and Van Buren. Over the past 6 years, they have always demonstrated excellent customer service, especially Brittany and Will! They have been very helpful in many ways. The facility is kept clean and they take measures to keep rodents out.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.