Extra Space Storage

4.8
767 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5225 E Van Buren St in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
5225 E Van Buren St, Phoenix, AZ
85008, United States

Hours

Reviews

4.8
767 reviews
5 stars
707
4 stars
28
3 stars
4
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Brittany and Will, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

While many customers found the prices reasonable, there were complaints about unexpected rate increases and a lack of communication regarding these changes.

Security Issues

Some customers expressed concerns about security, citing incidents of theft and questioning the effectiveness of the facility's security measures.

Accessibility

Customers appreciated the easy access to units and the availability of carts for moving items, enhancing the overall convenience of the storage experience.
  • CV
    Chris Valdivia
    Oct 31, 2025
    5.0
    The prices are reasonable and the staff is good. Keep up the good work.
  • JG
    Jesus Garcia
    Oct 21, 2025
    5.0
    Will was amazing. Wonderful customer service, very friendly, awesome positive energy and personality. I would recommend Will to everyone. He’s a 10/10👌💯
  • KK
    KGrizzly1
    Oct 20, 2025
    5.0
    Had an easy conversation with the management as far as rates and trying to save money.. He came back with an incredible option to reduce my rate by almost 40%!
  • PG
    pamela garcia
    Oct 17, 2025
    5.0
    Just got a storage unit today with the help of Will. He explained everything so well and gave us a great tour of the place. Very affordable and clean!!! If anyone is trying to get a storage unit, ask for Will he is very helpful!!
  • ER
    Erin Rogers
    Oct 8, 2025
    5.0
    I had to reserve a space somewhat urgently for a work need and the online reservation system was incredibly easy. I arrived in town the same day our movers were emptying our current office and relocating all items to the unit. The staff at Extra Space was incredibly helpful and efficient with getting me checked in and providing access to our unit, as well as providing guidance to the moving team as far as where to park, restroom access, and water refill stations. We have another location we used for outdoor parking and have had an excellent experience there, as well. Highly recommend Extra Space!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.