Brand Certified
Extra Space Storage
4.8(782 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
5225 E Van Buren St, Phoenix, AZ
85008, United States
Certified by Extra Space Storage • Feb 22, 2026
(602) 903-1743
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/arizona/phoenix/1000001207/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5225 E Van Buren St in Phoenix, AZ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.8
782 reviews
5 stars
722
4 stars
28
3 stars4
2 stars7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Brittany and Will, received high praise for their friendliness, helpfulness, and professionalism, making the rental process easy and enjoyable.
Cleanliness
The facility is consistently noted as clean and well-maintained, contributing to a positive customer experience.
Security Concerns
Some customers expressed dissatisfaction with security measures, citing incidents of theft and questioning the effectiveness of surveillance.
Pricing Issues
Several reviews mentioned unexpected price increases and lack of communication regarding rate changes, leading to frustration among customers.
- JSJennifer Waldron Sampson1 day ago5.0I cannot say enough wonderful things about Brittnie Hinesley, the manager at Extra Space Storage in Tempe, AZ. From the very first interaction, she was professional, knowledgeable, and incredibly kind. Managing storage during a move can be stressful, but Brittnie made the entire process smooth and completely worry-free. She took the time to explain all of our options, helped us choose the right unit size, and ensured we understood pricing and policies clearly. Her attention to detail and organization really stood out — everything was handled efficiently and with genuine care. What truly sets Brittnie apart is her customer service. She goes above and beyond to make sure customers feel valued and taken care of. The facility itself is clean, secure, and well maintained, which is clearly a reflection of her leadership. If you’re looking for storage in Tempe, I highly recommend working with Brittnie. She is an absolute asset to Extra Space Storage and a true professional in every sense. Best, Jen Sampson
- JSJen Sampson1 day ago5.0I cannot say enough wonderful things about Brittnie Hinesley, the manager at Extra Space Storage in Tempe, AZ. From the very first interaction, she was professional, knowledgeable, and incredibly kind. Managing storage during a move can be stressful, but Brittnie made the entire process smooth and completely worry-free. She took the time to explain all of our options, helped us choose the right unit size, and ensured we understood pricing and policies clearly. Her attention to detail and organization really stood out — everything was handled efficiently and with genuine care. What truly sets Brittnie apart is her customer service. She goes above and beyond to make sure customers feel valued and taken care of. The facility itself is clean, secure, and well maintained, which is clearly a reflection of her leadership. If you’re looking for storage in Tempe, I highly recommend working with Brittnie. She is an absolute asset to Extra Space Storage and a true professional in every sense. Thank you and give Brittnie a raise! Jen Sampson
- RHRenee HinesleyFeb 1, 20265.0Hello good evening just wanted to express my appreciation to the Management of Extra Space Storage for the opportunity to have such an amazing experience with one of your office staff members. Brittnie we really appreciate you going above and beyond taking the time out of your busy work day to help us with getting information on availability and unit rates and sizes we had such a pleasant experience with you and you were very professional and extremely very informative getting timely information And response on questions regarding pricing and availability thank you soooo much we will definitely recommend you to our work staff members and family and colleagues for great place to store personal belongings Extra Space Storage is Amazing. Thanks again for going above and beyond for us 5 Star Service all the way . R Hinesley
- MAMohammed AwawdehJan 31, 20265.0Brittany at Extra Space Storage was amazing! She was very nice, helpful, and polite from the moment we met. She made everything easy and answered all my questions. Great customer service—highly recommend!
- IMIrene MontoyaJan 31, 20265.0Brittney is wonderful! So friendly, and helpful! The location, and security is ideal.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Phoenix residents near Camelback East Village, Tempe, and Scottsdale.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E. Van Buren and Red Mountain Freeway.
Is Extra Space Storage close to any colleges?
Extra Space Storage is 3.5 to Arizona State University - Tempe Campus.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage on weekdays?
Extra Space Storage is open from 6:00 AM to 10:00 PM every weekday.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available for storing temperature-sensitive items, alongside standard units without climate control.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa for payments.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available online and at the facility for purchase.
Is there drive-up access available at Extra Space Storage?
Yes, many units offer drive-up access, making it easy to move large or heavy items directly to your storage unit.
Who manages Extra Space Storage?
Extra Space Storage has an on-site resident manager to assist customers with their storage needs.
Where is Extra Space Storage located?
It is located at 5225 E Van Buren St, Phoenix, AZ 85008 near the intersection of E. Van Buren and Red Mountain Freeway.
Are there accommodation options near Extra Space Storage?
Yes, Motel 6 Phoenix East and several landmark accommodations like Papago view apartments and Red Rox Villas are nearby, useful if you need a place to stay before or after visiting.
What local stores are near Extra Space Storage for furniture or quick convenience needs?
The Imperfect Furniture Store and Circle K convenience store are nearby, ideal for furniture shopping or grabbing essentials and coffee.
Are there any interesting attractions or amenities close to Extra Space Storage?
Nearby attractions include the Butterfly Museum Scottsdale Arizona for wildlife and arts entertainment, and Papago Park Apartments, making it a convenient location for combining storage visits with local sightseeing.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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